Pos Malaysia Berhad

Overview

With a history spanning over 200 years, this Malaysian postal service provider has transformed from its traditional roots into a modern logistics and delivery group. It offers a wide range of mail and parcel services, continually adapting to evolving customer and industry needs.

The company emphasizes efficient mail and parcel delivery, leveraging digital tools like the Parcel Shipment Rate Calculator and expedited delivery options. It remains focused on bridging logistics with technology to deliver reliable solutions for customers across Malaysia and beyond.

Basic Information

Contact Details

• Phone: +60 3-2263 2626
• Website: pos.com.my
• LinkedIn: linkedin.com/company/pos-malaysia-berhad

Key Focus Areas & Initiatives

• Mail and parcel delivery services
• Operational efficiency and digital transformation
• Customer tracking and real-time parcel updates
• Last-mile and cross-border logistics
• Parcel Shipment Rate Calculator and online booking platforms
• Sustainability and supply chain innovation
• Warehousing and e-commerce fulfillment

Technologies Used

• AI
• Adobe Marketing Cloud
• Akamai DNS
• Amazon SES
• Bootstrap Framework
• CrazyEgg
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google AdSense
• Google Analytics
• Google Dynamic Remarketing
• Google Play
• Google Tag Manager
• Magento
• Mailchimp Mandrill
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Qualtrics
• SOASTA
• Sendgrid

Buyer Teams to Target

Operations & Logistics

• Chief Operations Officer
• Head of Logistics
• Supply Chain Manager
• Fleet Manager
• Warehouse Manager
• Last Mile Delivery Lead

Information Technology & Digital Transformation

• Chief Information Officer
• IT Director
• Head of Digital Transformation
• Enterprise Architect
• IT Infrastructure Manager
• Product Manager – Digital Solutions

Sales & Business Development

• Chief Commercial Officer
• Business Development Director
• Key Account Manager
• Enterprise Sales Manager
• Head of E-commerce Partnerships
• Regional Sales Lead

Customer Experience & Marketing

• Chief Marketing Officer
• Customer Experience Manager
• Head of Customer Support
• Digital Marketing Manager
• Brand Communications Lead
• Loyalty Program Manager

What They Buy

• Courier and parcel tracking software
• Warehouse management systems
• Cloud infrastructure and hosting services
• Fleet management and route optimization solutions
• Customer engagement and CRM platforms
• Digital marketing and analytics tools
• E-commerce and logistics integration solutions

Signals to Watch

• 📆 Large-scale hiring in IT, logistics, or operations roles
• 🚀 Launch of new digital products or tracking services
• 🤝 Announcements of new supply chain or e-commerce partnerships
• 💰 Investments in warehouse or delivery infrastructure
• 🧑‍💼 Leadership changes in technology, logistics, or customer experience
• 🌍 Expansion into cross-border or international delivery markets