Paperless Parts

Overview

Paperless Parts is a Boston-based SaaS company founded in 2017. It offers a secure, cloud-based platform designed to streamline quoting, estimating, sales, administration, and order processing for custom manufacturing shops, particularly in aerospace, national defense, technology, and the private sector. Established by experienced professionals from the manufacturing sector, its goal is to make advanced tools accessible for manufacturers without requiring significant workflow changes.

The core offering is a patented platform that centralizes and automates the quoting process, providing tailored costing and pricing for individual shops. The platform is ITAR-compliant, designed to improve productivity, and enhances customer satisfaction through seamless integrations. Its user base includes both small job shops and large manufacturers across various industries.

Basic Information

Contact Details

• Phone: +1 617-858-5731
• Website: paperlessparts.com
• LinkedIn: linkedin.com/company/paperlessparts

Key Focus Areas & Initiatives

• Automating quoting and pricing for custom part manufacturing
• Centralization and streamlining of sales and administrative workflow
• Integrating with manufacturing, ERP, and quoting systems
• ITAR and CMMC compliant secure cloud platform
• Workflow efficiency and process optimization for manufacturers
• Supporting rapid prototyping and low-volume production
• Real-time, geometrically-driven cost estimation

Technologies Used

• AI
• AWS Analytics
• Amazon SES
• Android
• Claude
• Cursor
• Drift
• Gmail
• Gong
• Google Apps
• Helpscout
• Hubspot
• Less
• LinkedIn Sales Navigator
• Microsoft Excel
• Microsoft Office 365
• Perl
• Python
• React
• React Redux
• Remote
• Route 53
• SAS Analytics Pro
• Salesforce
• Salesforce Live Agent
• Salesforce Service Cloud
• Slack
• Stripe
• WP Engine
• Zendesk
• ZoomInfo

Buyer Teams to Target

Engineering & Product

• VP of Engineering
• Senior Software Engineer
• Director of Product Management
• Lead DevOps Engineer
• Product Owner
• Manufacturing Software Engineer

Operations & Manufacturing

• Head of Operations
• Manufacturing Operations Manager
• Production Planner
• Continuous Improvement Lead
• Supply Chain Manager
• Quality Assurance Manager

Sales & Business Development

• VP of Sales
• Director of Business Development
• Account Executive
• Sales Engineer
• Customer Success Manager
• Inside Sales Representative

IT & Security

• Chief Information Officer
• Information Security Manager
• IT Systems Administrator
• Cloud Infrastructure Lead
• Compliance Officer
• Business Analyst

What They Buy

• Cloud infrastructure & hosting services
• SaaS-enabled manufacturing workflow software
• API and integration platforms
• Cybersecurity and compliance solutions
• Customer relationship management (CRM) software
• Real-time analytics & business intelligence tools
• Collaboration and communication tools

Signals to Watch

• 🚀 Launch of new quoting or estimating features
• 🫂 Appointment of new leadership in engineering, operations, or IT
• 🗺️ Expansion into new manufacturing markets or geographies
• 📆 Job postings for software, manufacturing, or automation roles
• 💰 Announcement of funding or investment events
• 🧑‍💻 Adoption of new technologies or integrations