Great Expressions Dental Centers

Overview

Great Expressions Dental Centers is a major dental support organization headquartered in Southfield, Michigan. Founded in 1982, it operates a wide network of affiliated dental offices across multiple states, serving hundreds of thousands of patients annually. The company leverages a large clinical and support staff, including a significant number of dentists and hygienists, to deliver comprehensive dental care.

Services offered span general, preventative, cosmetic, pediatric dentistry, and specialty care such as endodontics and oral surgery. The organization focuses on accessible, high-quality dental care at affordable rates, catering to families and individuals across its service regions. Recently, its acquisition by OMERS Private Equity has provided additional support for continued growth and expansion.

Basic Information

Contact Details

• Phone: +1 888-764-5380
• Website: greatexpressions.com
• LinkedIn: linkedin.com/company/great-expressions-dental-centers

Key Focus Areas & Initiatives

• Affiliated dental practice support and expansion
• Clinical quality improvement and excellence in care
• Patient experience and satisfaction initiatives
• Digital transformation and dental technology adoption
• Cost-effective dental solutions for families
• Preventive and comprehensive dental care services
• Staff training and operational efficiency
• Dental research and education programs
• Vendor management and practice growth strategies
• Multi-state coverage and dental care accessibility

Technologies Used

• ADP Applicant Tracking System
• AI
• ALEX
• ASP.NET
• Akamai CDN Solutions
• Ceph
• CloudFlare Hosting
• Cloudflare DNS
• CrazyEgg
• Dune Analytics
• E-planning
• Gem
• Google Tag Manager
• Gravity Forms
• Harmony Email & Collaboration
• Hubspot
• Infoblox DHCP
• Micro
• Microsoft Active Directory Federation Services
• Microsoft Advanced Group Policy Management
• Microsoft Excel
• Microsoft Office
• Mimecast
• Mobile Friendly
• Nomad
• Outlook
• Palo Alto PAN-OS
• Profitero
• Remote
• Sage 300
• Sage Intacct
• Siemens RUGGEDCOM
• Slack
• Visa
• VueJS
• WordPress.org
• Xray

Buyer Teams to Target

Clinical Operations & Patient Care

• Chief Clinical Officer
• Director of Dental Operations
• Dental Practice Manager
• Patient Experience Manager
• Clinical Quality Lead
• Dentist (Lead)

Technology & Digital Solutions

• Chief Technology Officer
• Director of IT
• Systems Administrator
• Health IT Manager
• Digital Transformation Lead
• Data Analytics Specialist

Marketing & Growth Strategy

• Chief Marketing Officer
• Director of Brand Strategy
• Patient Engagement Manager
• Growth Marketing Lead
• Digital Marketing Manager
• Community Outreach Coordinator

Finance & Administration

• Chief Financial Officer
• Director of Accounting
• Controller
• Revenue Cycle Manager
• Financial Analyst
• Administrative Operations Lead

What They Buy

• Cloud infrastructure & hosting services
• Dental practice management software
• Patient engagement and communication tools
• Staff scheduling and HR solutions
• Medical devices and specialty dental equipment
• Healthcare IT and data security platforms
• Revenue cycle and billing management tools

Signals to Watch

• 🗺️ Expansion into new states or regions
• 🚀 Launch of digital dental services or technology upgrades
• 🫂 New appointment of clinical or executive leadership
• 📆 Increased hiring for dental hygienists, IT, or admin roles
• 💰 Acquisitions or investments by private equity firms
• 🗣️ High-profile marketing campaigns or community events