Etex Telephone Cooperative

Overview

Formed in 1952, this cooperative was established to serve the communication needs of rural northeast Texas, growing out of a legacy that prioritized service where other companies would not. Through early member investment and REA funding, it grew from just 743 members to serving over 17,000 individuals and businesses over five decades.

Continuing its commitment to the community, the organization has advanced from traditional wired networks to deploying a robust digital fiber-optic infrastructure. With a 710-square-mile service area, it delivers competitively priced, state-of-the-art telecommunication, entertainment, and information services—making modern connectivity widely accessible across East Texas.

Basic Information

Contact Details

• Phone: +1 903-797-4357
• Website: etex.net
• LinkedIn: linkedin.com/company/etex-telephone-cooperative

Key Focus Areas & Initiatives

• High-speed fiber internet deployment and expansion
• VOIP and hosted PBX solutions for residential and business customers
• Community broadband and rural connectivity initiatives
• Digital TV and entertainment services
• Local support and customer service programs
• Smart home technology offerings
• Investment in community development and education support
• Public policy advocacy for expanded rural telecommunications

Technologies Used

• Apache
• BambooHR
• Bootstrap Framework
• Google Analytics
• Google Font API
• Google Play
• Google Tag Manager
• IBM Websphere
• Infoblox
• Inspectlet
• Mobile Friendly
• Remote
• Typekit
• WordPress.org
• YouTube
• iTunes

Buyer Teams to Target

Network Engineering & IT Infrastructure

• Network Engineer
• IT Manager
• Systems Administrator
• Telecommunications Engineer
• Infrastructure Lead
• Director of Technology

Customer Service & Support

• Customer Support Manager
• Technical Support Specialist
• Call Center Supervisor
• Lead Customer Experience Associate
• Client Success Manager
• Service Operations Coordinator

Sales & Business Development

• Business Development Manager
• Account Executive
• Sales Director
• Channel Sales Manager
• Enterprise Account Manager
• Inside Sales Representative

Marketing & Community Outreach

• Marketing Manager
• Community Engagement Director
• Digital Marketing Specialist
• Public Relations Coordinator
• Communications Lead
• Content Strategist

What They Buy

• Optical networking equipment and switches
• VOIP platforms and phone systems
• Customer support and ticketing software
• Cloud-based network management tools
• Content delivery and digital TV platforms
• Cybersecurity and firewall solutions
• Smart home and IoT technology platforms

Signals to Watch

• 📆 Posting of new network engineering or IT roles
• 🌐 Announcements of service area or fiber network expansion
• 🚀 Launch of new VOIP, digital TV, or smart home offerings
• 🤝 Partnerships with local schools or community organizations
• 💡 Initiatives in community investment or public policy advocacy
• 🧑‍💼 Changes in key leadership positions in technology or operations