Alchemer

Overview

Alchemer is a customer experience management and online survey software company founded in 2006 and based in Louisville, Colorado. Formerly known as SurveyGizmo, it offers flexible SaaS tools for data collection, feedback analysis, market research, and employee engagement. The platform serves a wide range of users, including individuals, teams, enterprises, researchers, non-profits, and educational institutions in more than 60 countries.

Alchemer specializes in online survey software, featuring API integration, full customization, scalability, and real-time insights. Its tools help users gather customer feedback, conduct market research, and manage employee experiences. Recognized for a customer-centric approach and innovative solutions, Alchemer has achieved nearly 150,000 users and completed over 200 million surveys, serving industries such as government, education, healthcare, and technology.

Basic Information

Contact Details

• Phone: +1 800-609-6480
• Website: alchemer.com
• LinkedIn: linkedin.com/company/alchemer

Key Focus Areas & Initiatives

• Customer experience management solutions
• Online survey software and tools
• Data collection and feedback automation
• Market research and analytics
• Employee engagement and HR feedback platforms
• Custom dashboards and real-time insights
• Workflow automation for feedback lifecycles
• Voice of the customer (VoC) programs
• Multichannel feedback distribution
• API integration and data connectivity

Technologies Used

• Adobe Media Optimizer
• Amadesa
• Atlassian Cloud
• Bing Ads
• Bootstrap Framework
• Cedexis Radar
• CloudFlare Hosting
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Gravity Forms
• Greenhouse.io
• Highcharts JS Library
• Hotjar
• Hubspot
• Linkedin Marketing Solutions
• Mailchimp Mandrill
• Microsoft Office 365
• Mindbody
• Mobile Friendly
• Outlook
• Pardot
• Route 53
• Salesforce
• Segment.io
• Sendgrid
• Slack
• SurveyGizmo
• The Trade Desk
• Twitter Advertising
• Typekit
• Vimeo
• WP Engine
• Walkme
• WordPress.org
• Yahoo Ad Manager Plus
• Yahoo Analytics
• YouTube
• Zuora
• reCAPTCHA

Buyer Teams to Target

Product & Research

• Director of Product Management
• UX Research Lead
• Product Analyst
• Survey Solutions Manager
• Market Research Specialist
• VP of Product

Customer Experience & Insights

• Head of Customer Experience
• Voice of the Customer Manager
• Customer Insights Analyst
• Director of Customer Success
• NPS Program Manager
• Customer Feedback Operations Lead

Engineering & Technology

• Chief Technology Officer
• Software Engineering Manager
• API Integration Specialist
• DevOps Lead
• Full Stack Developer
• Data Security Engineer

Marketing & Growth

• Director of Marketing
• Digital Marketing Specialist
• Growth Marketing Manager
• Brand Insights Analyst
• Marketing Analytics Lead
• Survey Campaign Manager

What They Buy

• Cloud infrastructure & hosting services
• Survey creation and data analytics platforms
• Customer experience and feedback tools
• Market research software & consulting
• API integration and workflow automation solutions
• HR and employee engagement technology
• Security and data compliance services

Signals to Watch

• 📆 New job postings for customer experience or research roles
• 💰 Recent funding or investor activity
• 🚀 Launch of new survey or feedback products
• 🤝 Partnerships with market research agencies
• 🗺️ Geographic expansion or opening of new offices
• 🧑‍💻 Technology stack changes or upgrades