SysGen Solutions Group

Overview

Based in Calgary, Alberta, this IT consulting and managed services provider specializes in supporting small to mid-sized businesses throughout Western Canada. With additional offices in Edmonton, Red Deer, Vernon, and Kelowna, the company has built a reputation for dedicated teams and proactive IT management since its founding in 1995.

Services include managed IT services, cybersecurity solutions, digital transformation, cloud storage, and a proprietary Dedicated IT Support Model® for client-focused operations. Industry expertise spans accounting, healthcare, finance, and legal sectors, with a commitment to aligning technology strategy with evolving business goals. The company is recognized as an industry leader through strategic partnerships and multiple awards for IT excellence.

Basic Information

Contact Details

• Phone: +1 866-966-0994
• Website: sysgen.ca
• LinkedIn: linkedin.com/company/sysgen-solutions-group

Key Focus Areas & Initiatives

• Managed IT services for SMBs
• Cloud storage solutions and virtualization
• Cybersecurity and managed security services
• Digital transformation enablement
• Dedicated client support model
• IT consulting and infrastructure assessment
• Industry partnerships and award-winning service
• Tailored technology solutions for accounting, health, finance, and legal
• Business continuity and proactive maintenance
• Support for nonprofits and charitable organizations

Technologies Used

• Amazon SES
• Atlassian Cloud
• Outlook
• Sophos
• WP Engine

Buyer Teams to Target

Information Technology & Infrastructure

• IT Manager
• Systems Administrator
• Network Engineer
• IT Support Specialist
• Cybersecurity Analyst
• Cloud Solutions Architect

Business Development & Sales

• Business Development Manager
• Account Executive
• Sales Director
• Partner Manager
• Client Relationship Manager
• Inside Sales Representative

Operations & Support

• Operations Manager
• Service Delivery Manager
• Project Coordinator
• Support Desk Lead
• Implementation Specialist
• Technical Support Analyst

Marketing & Client Engagement

• Marketing Manager
• Content Strategist
• Customer Success Manager
• Brand Manager
• Event Coordinator
• Community Engagement Lead

What They Buy

• Cloud infrastructure & hosting services
• Cybersecurity platforms & solutions
• Network hardware & managed networking tools
• Productivity & collaboration software (e.g., Microsoft 365)
• Backup and disaster recovery solutions
• Professional IT consulting services
• Helpdesk and monitoring platforms

Signals to Watch

• 📆 New job postings for IT or cybersecurity roles
• 🗺️ Expansion to new offices or regions
• 🚀 Launch of new digital solutions or services
• 🧑‍💻 Website technology or provider changes
• 🤝 Announced technology partnerships
• 🏆 Industry awards or recognition for service excellence