Sunrise Homeless Navigation Center

Overview

As the largest provider of homeless services in Austin, Texas, this organization delivers pathways to housing for individuals experiencing homelessness. Its approach is grounded in low-barrier, trauma-informed, and person-centered wraparound services, focused on addressing the whole-person trauma associated with being unsheltered.

Core services include housing assessments, job application support, vital document assistance, and on-site notary services. The center fulfills basic needs with food, hygiene kits, and cold weather gear, and operates a hotline for housing navigation. Mobile outreach teams extend support in the community. Extensive collaborations have enhanced offerings in mental healthcare, substance abuse support, and digital skills training, demonstrating significant community impact.

Basic Information

Contact Details

• Phone: +1 512-444-4673
• Website: sunrisenavigationcenter.org
• LinkedIn: linkedin.com/company/sunrise-homeless-navigation-center

Key Focus Areas & Initiatives

• Community-based outreach and engagement
• Trauma-informed, person-centered services
• Wraparound housing navigation and assessments
• Mental and behavioral health support
• Mobile outreach and advocacy
• Food, hygiene, and emergency aid services
• Collaboration with healthcare and substance abuse programs
• Systemic change and data-informed decision making

Technologies Used

• Amazon AWS
• Avaya
• Gmail
• Google Analytics
• Google Apps
• Google Font API
• Google Tag Manager
• LiveChat
• Microsoft Office 365
• Mobile Friendly
• Nginx
• Remote
• Ruby On Rails
• Squarespace ECommerce
• Typekit

Buyer Teams to Target

Programs & Services Leadership

• Director of Programs
• Housing Services Manager
• Case Management Supervisor
• Outreach Coordinator
• Behavioral Health Manager
• Community Engagement Lead

Operations & Administration

• Chief Operating Officer
• Operations Manager
• Facilities Coordinator
• Compliance Director
• Administrative Manager
• Risk & Safety Officer

Finance & Resource Development

• Chief Financial Officer
• Director of Grants
• Development Manager
• Fundraising Coordinator
• Budget Analyst
• Grants Accountant

IT & Data Management

• Information Technology Director
• Database Administrator
• Systems Analyst
• Grants Data Coordinator
• IT Support Specialist
• Data Quality Manager

What They Buy

• Case management software and CRM platforms
• Cloud infrastructure and hosting services
• Donor management and fundraising tools
• Mobile devices and communications systems
• Data analytics and reporting solutions
• Facilities management and security technology
• Human services and mental health program tools

Signals to Watch

• 📆 New grant awards or funding announcements
• 🗺️ Expansion into new service areas or locations
• 🧑‍💻 Implementation of new case management technology
• 🚚 Launch of new outreach or mobile service initiatives
• 🫂 Leadership appointments or major staffing changes
• 🤝 New multi-agency partnerships or collaborations