Kroo Bank

Overview

Kroo Bank is a licensed digital bank based in the UK, founded in 2016 and headquartered in London. It operates as a mobile-first financial institution, focusing on customer-centric services and social responsibility. The bank aims to reshape banking by prioritizing customer welfare over profits, and it has gained recognition, winning Best Newcomer at the 2021 British Bank Awards. As of late 2024, the bank has surpassed £1 billion in deposits and serves around 190,000 customers.

The bank offers retail banking products like current accounts with FSCS protection, debit cards with no foreign transaction fees, overdraft facilities, and interest-bearing accounts. With a strong emphasis on real-time spending tracking and predictive technology, it empowers customers to manage their finances effectively. Kroo is committed to environmental initiatives, including planting one million trees and donating a portion of profits to social causes, while serving UK customers seeking modern, flexible alternatives to traditional banks.

Basic Information

Contact Details

• Phone: +44 20 3457 0906
• Website: kroo.com
• LinkedIn: linkedin.com/company/kroobank

Key Focus Areas & Initiatives

• Customer-centric retail banking products
• Mobile-first digital banking experience
• Interest-bearing current and savings accounts
• Real-time spending insights and predictive technology
• No hidden fees or foreign transaction charges
• Social and environmental responsibility (tree planting, charity donations)
• FSCS protection and UK financial regulatory compliance
• User security with biometric and multi-factor authentication

Technologies Used

• 1Password
• AI
• AWS SDK for JavaScript
• Amazon AWS
• Amazon CloudFront
• Amazon Managed Streaming for Apache Kafka (Amazon MSK)
• Amazon SES
• Amazon Web Services (AWS)
• Apple macOS
• Atlassian Cloud
• Chrome
• Clojure
• Confluence
• Docker
• Gmail
• Google Apps
• Google Hangouts
• Google Sheets
• Google Tag Manager
• Google Workspace
• Jamf Pro
• Jira
• Kotlin
• Microsoft Excel
• Microsoft Office 365
• Mobile Friendly
• Next.js
• Objective-C
• PostgreSQL
• Python
• React
• React Native
• Remote
• Route 53
• SWIFT
• Salesforce CRM Analytics
• Slack
• SysTools VBA Password Recovery
• Terraform
• TypeScript
• Typeform
• Zendesk
• Zscaler ZTNA

Buyer Teams to Target

Engineering & Technology

• Head of Engineering
• Lead Software Engineer
• Platform Security Architect
• Cloud Infrastructure Manager
• DevOps Engineer
• QA Automation Lead

Product & Experience

• Chief Product Officer
• Product Manager, Mobile Banking
• UX/UI Designer
• Product Owner, Digital Experience
• Growth Product Manager
• Head of User Insights

Risk, Compliance & Operations

• Chief Risk Officer
• Head of Compliance
• AML & Fraud Analyst
• Financial Controller
• Operations Manager
• Risk Data Scientist

Marketing & Customer Engagement

• Chief Marketing Officer
• Brand Manager
• Customer Acquisition Lead
• Partnerships Manager
• Digital Campaign Analyst
• Head of Community

What They Buy

• Cloud computing and server infrastructure
• Customer support & helpdesk software
• Cybersecurity and identity solutions
• Analytics and business intelligence tools
• Mobile app development frameworks
• Regulatory compliance & KYC solutions
• Automated marketing & customer engagement platforms

Signals to Watch

• 📆 Announcement of expansion into new markets or services
• 💰 New funding rounds or investment news
• 🧑‍💻 Job openings for engineering, risk, or product teams
• 🌱 Launch of new sustainability or CSR initiatives
• 🔒 Introduction of advanced security or compliance features
• 🚀 Release of major app updates to current accounts or new products