Help AG, an e& enterprise company

Overview

A prominent cybersecurity provider in the Middle East, established in 2004, the company was originally founded in Germany in 1995 and has developed a reputation as a trusted security advisor. Notably, it was responsible for implementing the first ISO 27001 framework for the Abu Dhabi Government. After acquisition by e& in 2019, the company continued to expand its regional footprint, including a recent launch in Egypt in 2024.

The organization delivers strategic consultancy, customized information security solutions, and managed security services. Core offerings include end-to-end zero trust solutions, cyber trust advisory, and advanced threat management through a Next-Gen Cyber Defense Center. Renowned for innovation, the company leverages intelligent automation and expert teams to enhance cyber resilience for enterprises and governments across the region.

Basic Information

Contact Details

• Phone: +971 4 440 5666
• Website: helpag.com
• LinkedIn: linkedin.com/company/help-ag

Key Focus Areas & Initiatives

• Managed security services
• Zero trust frameworks and solutions
• Cyber threat intelligence and response
• Automation in cybersecurity operations
• Information security consulting
• Security awareness & training
• Critical infrastructure protection
• Government cybersecurity programs

Technologies Used

• ADP SmartCompliance®
• AI
• AT&T
• AWS SDK for JavaScript
• AWS Trusted Advisor
• AWS VPN
• Adobe Acrobat
• Akamai
• Arcsight
• Autopilot
• Avectra
• Azure AD P2
• Azure Active Directory B2C
• Azure Cloud Services
• Azure Information Protection
• Azure Key Vault
• Azure Linux Virtual Machines
• Azure Log Analytics
• Azure Logic Apps
• Azure Purview
• Azure Security Center
• Azure Sentinel
• BASE
• Bash
• BeyondTrust
• CAT
• CPMStar
• Carbon
• Chrome
• Cisco AppDynamics
• Cisco Meraki SD-WAN
• Cisco Nexus Switches
• Cisco SD-WAN
• Cisco Secure Firewall Management Center
• Cisco VPN
• CloudFlare
• Commvault
• Cribl
• CrowdStrike Falcon
• CyberArk
• Delinea
• Dell PowerEdge Servers
• DigiCert
• F5 BIG-IP
• F5 BIG-IP ASM
• F5 BIG-IP Local Traffic Manager (LTM)
• Forcepoint DLP
• FortiAnalyzer
• FortiAuthenticator
• FortiManager
• FortiNAC
• Fortinet
• Fortinet FortiGate
• GTmetrix
• Git
• IBM ILOG CPLEX Optimization Studio
• IBM Security QRadar SIEM
• ISO+™
• Infoblox DDI
• JAMIS Prime ERP
• Jamf
• Juniper Networks SRX-Series Firewalls
• Kubernetes
• LogRhythm SIEM
• MapMarker
• McAfee Endpoint Security
• Micro
• Microsoft 365
• Microsoft Active Directory Federation Services
• Microsoft Advanced Group Policy Management
• Microsoft Azure
• Microsoft Azure Hosting
• Microsoft Azure Monitor
• Microsoft BitLocker
• Microsoft Defender ATP
• Microsoft Defender for Cloud
• Microsoft Defender for Endpoint
• Microsoft Defender for Identity
• Microsoft Dynamics
• Microsoft Entra ID
• Microsoft Graph
• Microsoft Hyper-V Server
• Microsoft Intune Enterprise Application Management
• Microsoft Office 365
• Microsoft PowerShell
• Microsoft Windows Defender Antivirus
• Microsoft Windows Server 2012
• Office365
• OneTrust Tech Risk & Compliance
• OpenLDAP
• Oracle Analytics Cloud
• Oracle Automatic Storage Management (ASM)
• Outlook
• Palo Alto Networks
• Palo Alto Networks Cortex XSOAR
• Palo Alto PA-5200 Series
• Palo Alto Prisma Cloud
• Python
• Qualys Penetration Testing
• Qualys VMDR
• SAP
• SailPoint
• SailPoint IdentityIQ
• Security
• Sendgrid
• Sentinel
• SentinelOne
• ServiceNow
• SharePoint
• Siemens SIMATIC S7
• Slack
• SolarWinds
• Splunk
• Splunk Enterprise Security
• Splunk SOAR
• Switch Concepts
• TUNE
• Tenable Nessus
• Tenable Security Center
• Terraform
• Thales HSM
• Tor
• VMware Workspace ONE
• Visio

Buyer Teams to Target

Cybersecurity & Risk Management

• Chief Information Security Officer (CISO)
• Security Operations Center Manager
• Cybersecurity Analyst
• Security Architect
• Incident Response Lead
• Security Governance Manager

IT Infrastructure & Operations

• Head of IT Infrastructure
• Network Engineer
• IT Operations Manager
• Systems Engineer
• Cloud Solutions Architect
• Endpoint Security Specialist

Consulting & Advisory Services

• Director of Advisory Services
• Senior Security Consultant
• GRC Manager
• Compliance Officer
• Lead Security Auditor
• IT Risk Consultant

Business Development & Strategy

• Business Development Manager
• Strategic Partnerships Lead
• Product Manager (Security)
• Commercial Director
• Sales Engineer (Security)
• Solutions Architect

What They Buy

• Security information and event management (SIEM) platforms
• Advanced threat detection solutions
• Cloud security and access management tools
• Network monitoring and firewall appliances
• Identity and access management software
• Endpoint protection platforms
• Compliance and risk assessment solutions

Signals to Watch

• 🧑‍💻 New cybersecurity analyst or IT infrastructure job postings
• 🗺️ Expansion into new markets or regions (e.g., Egypt)
• 🚀 Press releases on new service offerings or product launches
• 💰 Announcements of new investments or acquisitions
• 🔐 Updates to government or critical infrastructure partnerships
• ☁️ Adoption of new cloud or automation technologies