Genting Malaysia Berhad

Overview

Established in 1980, this company is a prominent leader in the leisure and hospitality industry in Malaysia. As a subsidiary of a major parent group, it operates integrated resorts, theme parks, gaming facilities, hotels, and entertainment venues on a global scale. With decades of experience, the organization stands among the top listed corporations in its region, boasting a significant market presence.

The organization’s flagship property includes world-renowned attractions, theme parks, and a variety of hotels. Its operations expand beyond Malaysia into the UK, the US, the Bahamas, and Egypt, offering an array of gaming facilities, entertainment shows, diverse dining options, and premier retail experiences. This broad portfolio makes it a key destination for both leisure and hospitality worldwide.

Basic Information

Contact Details

• Phone: +60 3-2178 2288
• Website: gentingmalaysia.com
• LinkedIn: linkedin.com/company/gentingmalaysia

Key Focus Areas & Initiatives

• Integrated resort development and management
• Sustainable tourism and green initiatives
• Expansion of leisure and entertainment facilities
• Innovation in gaming and casino technology
• Enhancing digital customer experience and loyalty programs
• International property and operations expansion
• Luxury hospitality branding and services
• Community engagement and social impact programs

Technologies Used

• AI
• Apache
• Bootstrap Framework
• Gem
• Google Analytics
• Google Tag Manager
• IoT
• Microsoft Office 365
• Mobile Friendly
• Oracle Warehouse Management Cloud
• Outlook
• SAP
• SAP Ariba Cloud Integration Gateway
• SAP Ariba Sourcing
• SAP Plant Maintenance
• SAP Warehouse Management
• Slack
• WordPress.org
• Workday
• Zencoder

Buyer Teams to Target

Hospitality Operations & Guest Services

• Director of Operations
• Resort Manager
• Head of Guest Services
• Front Office Manager
• Facilities Director
• Head of Housekeeping

Information Technology & Digital Innovation

• Chief Information Officer
• Head of IT Infrastructure
• IT Security Manager
• Digital Transformation Lead
• Data Analytics Manager
• Director of Digital Experience

Marketing, Loyalty & Customer Experience

• Chief Marketing Officer
• Director of Loyalty Programs
• CRM Manager
• Brand Manager
• Head of Digital Marketing
• Customer Experience Director

Procurement & Corporate Services

• Head of Procurement
• Corporate Services Manager
• Contracts & Vendor Manager
• Supply Chain Director
• Finance Controller
• Chief Administrative Officer

What They Buy

• Casino management software and security systems
• Hotel property management solutions
• Enterprise resource planning (ERP) platforms
• Customer relationship management tools
• Food & beverage and hospitality supplies
• Audio-visual & entertainment equipment
• Digital marketing and guest engagement solutions

Signals to Watch

• 📆 Expansion of integrated resorts or opening new properties
• 🧑‍💻 Implementation of advanced casino or hotel management systems
• 🍃 Launch of sustainability or green tourism programs
• 💼 Executive leadership or management team changes
• 🌍 Entry into new geographic markets or international partnerships
• 🎟️ Announcement of major entertainment, dining, or events initiatives