G2O

Overview

G2O is a customer experience transformation company based in Columbus, Ohio. The organization specializes in addressing complex business challenges through integrated customer experience strategies, technology, data, product development, and talent solutions. With expertise spanning banking, healthcare, retail, supply chain, manufacturing, and the public sector, G2O focuses on enhancing customer interactions, driving loyalty, and supporting business growth.

Employing experienced analysts, designers, developers, and strategists, G2O applies a human-centered design approach and data-driven insights to help organizations achieve measurable outcomes. Their comprehensive suite of services includes customer experience improvement, product and service development, data integration, tech-driven innovation, and talent staffing. A four-step transformation process emphasizes operational efficiency and stronger brand connections for sustainable growth.

Basic Information

Contact Details

• Phone: +1 614-523-3070
• Website: g2o.com
• LinkedIn: linkedin.com/company/team-g2o

Key Focus Areas & Initiatives

• Customer experience transformation
• Technology integration
• Data analytics & insights
• Human-centered design
• Product development & innovation
• Operational efficiency
• Service innovation
• Market opportunity assessment
• Omni-channel strategy
• Process automation
• Customer journey mapping
• Digital transformation
• Talent infusion & augmentation
• Brand differentiation & loyalty enhancement
• Industry-specific consulting (banking, healthcare, retail, public sector)

Technologies Used

• ASP.NET
• AWS Glue Data Catalog
• AWS Trusted Advisor
• Adobe Experience Cloud
• Amazon QuickSight
• Amazon S3
• Angular
• Azure Event Hubs
• C#
• CSS
• Confluence
• DAX
• Databricks
• Delta Lake
• Git
• HTML Pro
• Hubspot
• Informatica
• Jasmine
• Javascript
• Jira
• Karma
• Lambda Cloud
• Microsoft Azure Monitor
• Microsoft Entity Framework
• Microsoft Excel
• Microsoft Office 365
• Microsoft SQL Server Reporting Services
• Microsoft.NET Core 3.1
• NUnit
• Oracle Manufacturing Cloud
• Outlook
• Postman
• Power Query
• PowerBI Tiles
• Python
• Redshift
• SQL
• Salesforce
• Slack
• Spark
• Specflow
• The Trade Desk
• Unix
• Webflow

Buyer Teams to Target

Customer Experience & Innovation

• Director of Customer Experience
• Customer Insights Lead
• Head of Service Design
• UX Researcher
• Digital Transformation Manager
• Manager of Customer Success

Engineering & Data Solutions

• VP of Engineering
• Software Development Manager
• Head of Data Science
• Solutions Architect
• Lead Data Engineer
• Product Development Director

Consulting & Strategy

• Principal Consultant
• Director of Strategy
• Business Transformation Lead
• Senior Project Manager
• Process Improvement Lead
• Industry Practice Lead

Operations & Delivery

• Operations Director
• Program Delivery Manager
• Technical Program Manager
• Change Management Lead
• Head of Implementation
• Business Operations Manager

What They Buy

• Cloud infrastructure & hosting services
• Customer experience platforms
• Data integration & analytics tools
• Human-centered design software
• Application development frameworks
• Service automation and workflow solutions
• Project collaboration & management tools

Signals to Watch

• 💼 Launch of new customer experience initiatives
• 📆 New strategic consulting or data roles posted
• 🔗 Partnerships with technology or analytics firms
• 🚀 Announcement of new product or service offerings
• 🧑‍💻 Adoption of emerging technologies or platforms
• 🌎 Expansion into new industries or regions