Farm Bureau Insurance of Tennessee

Overview

Farm Bureau Insurance of Tennessee (FBITN) is a mutual insurance company established in 1948 by the Tennessee Farm Bureau Federation. It was created to provide property and casualty coverage, initially focusing on farmers whose properties were often uninsurable by other carriers. Over the years, it has expanded its services to cover over 2 million automobiles, homes, and small businesses across Tennessee.

Closely linked to the Tennessee Farm Bureau Federation and Tennessee Farmers Insurance Companies, FBITN offers a variety of insurance products, including auto, home, and small business coverage, making it one of the leading insurers in Tennessee for these areas. The company is recognized for its dedicated claims services and regional centers, as well as member perks such as discounts and health programs.

Basic Information

Contact Details

• Phone: +1 877-876-2222
• Website: fbitn.com
• LinkedIn: linkedin.com/company/fbitn

Key Focus Areas & Initiatives

• Property and casualty insurance for individuals and small businesses
• Auto, home, and renters insurance products
• Personalized coverage and claims support
• Community-based insurance and local market expertise
• Retirement planning and life insurance solutions
• Insurance education and community outreach
• Membership benefits and customer service enhancement

Technologies Used

• CloudFlare
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Drupal
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Dynamic Remarketing
• Google Tag Manager
• Microsoft Azure Hosting
• Microsoft Office 365
• Mimecast
• Mobile Friendly
• Outlook
• SendInBlue
• Slack
• The Trade Desk
• VueJS

Buyer Teams to Target

Claims & Customer Service Operations

• Head of Claims
• Claims Operations Manager
• Claims Analyst
• Customer Experience Director
• Support Center Supervisor
• Claims Systems Administrator

Information Technology

• Chief Information Officer
• IT Director
• Infrastructure Manager
• Application Development Lead
• Cybersecurity Manager
• Systems Engineer

Underwriting & Product Management

• Chief Underwriter
• Product Manager
• Underwriting Supervisor
• Product Analyst
• Business Analyst
• Risk Assessment Officer

Marketing & Community Engagement

• Marketing Director
• Brand Manager
• Community Outreach Coordinator
• Digital Marketing Specialist
• Partnerships Manager
• Events Coordinator

What They Buy

• Claims management software
• Customer relationship management tools
• Cloud hosting and security solutions
• Marketing automation platforms
• Risk assessment and analytics systems
• Contact center and communication solutions
• Employee training and compliance platforms

Signals to Watch

• 📆 New hiring for claims or IT roles
• 💰 Major technology or process investments announced
• 🗺️ Expansion to new Tennessee regions or service lines
• 🧑‍💻 Adoption of new claims or customer service platforms
• 🫂 Leadership changes in operations or product teams
• 🚀 Launch of new insurance products or member benefits