CRMIT Solutions

Overview

CRMIT Solutions is a global provider specializing in Salesforce consulting and managed services. Established in 2003 and headquartered in Milpitas, California, the company delivers AI-led digital transformation, CRM implementation, and decision intelligence solutions through its proprietary Customer360++ framework.

Serving a diverse portfolio of industries—including financial services, manufacturing, healthcare, retail, education, and government—CRMIT is a premier Salesforce Consulting and AppExchange partner. Its expertise encompasses over 500 Salesforce certifications and more than 1000 successful deployments, with core offerings in application support, business intelligence, analytics, continuous improvement, and personalized digital experiences utilizing advanced AI and ML practices.

Basic Information

Contact Details

• Phone: +1 408-372-5379
• Website: crmit.com
• LinkedIn: linkedin.com/company/crmit

Key Focus Areas & Initiatives

• AI-led digital transformation
• Salesforce CRM implementation and integration
• Decision intelligence and analytics solutions
• Application support and managed services
• Customer360++ integrated customer experiences
• Business process automation
• Personalized digital and operational excellence through AI/ML

Technologies Used

• A Small Orange
• Adobe Experience Cloud
• Amazon Managed Streaming for Apache Kafka (Amazon MSK)
• Amplitude
• Anypoint MQ
• Apache
• Apache Kafka
• Apex
• Azure Data Lake Storage
• Batch
• Bootstrap Framework
• CallMiner Eureka
• Canvas LMS
• Confluence
• Connect
• DoubleClick
• DoubleClick Conversion
• Git
• GitHub Actions
• Gmail
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• GraphQL
• Hotjar
• IBM InfoSphere Change Data Capture
• J2EE
• Jenkins
• Jira
• Limelight Video Platform
• Linkedin Marketing Solutions
• Maven
• Microsoft Office 365
• Mobile Friendly
• Mule ESB
• Mule runtime engine
• MuleSoft Anypoint Platform
• Mulesoft
• NetSuite
• Ning
• OpenAPI
• Outlook
• Pardot
• RAML
• REST
• Rackspace MailGun
• React Native
• Red Hat JBoss Enterprise SOA Platform
• SAP
• SOQL
• Salesforce
• Salesforce CPQ
• Salesforce Customer 360 Data Manager
• Salesforce Flow
• Salesforce Lightning Web Components
• Salesforce Live Agent
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce VisualForce
• Slack
• Soap Media
• WordPress.org
• iManage
• reCAPTCHA

Buyer Teams to Target

Engineering & Technology

• Chief Technology Officer
• Head of Engineering
• Lead Solutions Architect
• DevOps Manager
• Principal Software Engineer
• Enterprise Systems Engineer

Business Intelligence & Analytics

• Director of Analytics
• Data Science Lead
• Business Intelligence Manager
• Data Architect
• CRM Reporting Specialist
• Decision Intelligence Analyst

Operations & Managed Services

• Head of Managed Services
• Operations Manager
• Service Delivery Lead
• Application Support Manager
• Continuous Improvement Specialist
• IT Service Desk Lead

Salesforce & CRM Solutions

• CRM Program Director
• Salesforce Solution Architect
• CRM Integration Manager
• Customer Experience Lead
• Business Process Automation Specialist
• Transformation Project Manager

What They Buy

• Cloud infrastructure & hosting services
• CRM and customer data management platforms
• AI/ML tools for analytics and automation
• Integration and middleware solutions
• Application monitoring & support tools
• Business intelligence and reporting software
• Security and compliance solutions

Signals to Watch

• 📆 New job postings for engineering or CRM specialists
• 🚀 Launch of new digital transformation projects
• 💰 Announcements of contract wins or major client gains
• 🗺️ Expansion into new industries or markets
• 🧑‍💻 Technology stack upgrades or migrations to cloud
• 🫂 Leadership changes in tech or operations teams