Case IQ

Overview

Case IQ is a provider of investigative case management software specializing in ethics and compliance, human resources, fraud, and corporate security incidents. It helps organizations detect, investigate, and address workplace risks using AI-enhanced tools. Operating as a remote-first B2B SaaS company, it serves enterprise and midsize organizations globally and was founded in 1999, with headquarters in Ottawa, Ontario.

The company delivers case management, compliance, and hotline solutions tailored for sectors including education, financial services, government, healthcare, and technology. Its platform features omni-channel case intake, configurable workflows, advanced analytics, and compliance monitoring software. Through partner integrations and a mission-driven culture, it enhances efficiency and decision-making for ethics, fraud, and security cases, supporting over 80,000 active users.

Basic Information

Contact Details

• Phone: +1 800-465-6089
• Website: caseiq.com
• LinkedIn: linkedin.com/company/caseiq
• Facebook: facebook.com/caseiq
• Twitter: twitter.com/lextegrity

Key Focus Areas & Initiatives

• Investigative case management solutions
• Ethics and compliance automation
• Fraud detection and risk mitigation
• Human resources incident handling
• Corporate security case management
• AI-enhanced analytics for workplace investigations
• Hotline and omni-channel complaints intake
• Regulatory compliance monitoring

Technologies Used

• AI
• API Gateway
• AWS Analytics
• AWS Trusted Advisor
• AdRoll
• Adform DMP
• Airflow
• Amazon CloudFront
• Amazon Linux 2
• Amazon S3
• Android
• Atex
• Backbone.js
• Bing Ads
• Bootstrap Framework
• Brighttalk
• CSS
• ChurnZero
• Cloudflare DNS
• Concur
• Delivr
• Docker
• ECS
• Express
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Figma
• Git
• GitHub
• Gmail
• Gong
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Tag Manager
• HTML5 Maker
• Hotjar
• Hubspot
• Javascript
• Jira
• Lambda Cloud
• Linkedin Marketing Solutions
• Mailchimp Mandrill
• Marketo
• Microsoft Office 365
• Mobile Friendly
• NetSuite
• OpenAI
• OpenSearch
• Oracle Analytics Cloud
• Outlook
• Pipedrive
• PostgreSQL
• Python
• React
• Redis
• Remote
• SAP
• SQL
• SalesLoft
• Salesforce
• Shutterstock
• Slack
• Snowflake
• Spark
• Storybook
• Twitter Advertising
• TypeScript
• Typekit
• Vimeo
• Visual Website Optimizer
• WordPress.org
• YouTube
• ZoomInfo
• webpack

Buyer Teams to Target

HR & Employee Relations

• Director of Human Resources
• Employee Relations Manager
• HR Compliance Officer
• Workplace Investigator
• Head of Diversity & Inclusion
• HRIS Manager

Risk, Compliance & Ethics

• Chief Compliance Officer
• Risk Manager
• Director of Ethics & Compliance
• Fraud Investigator
• Internal Audit Manager
• Legal Counsel (Compliance)

Security & IT Operations

• Chief Information Security Officer
• Director of IT
• Security Operations Manager
• IT Systems Administrator
• Network Security Engineer
• Data Protection Officer

Operations & Product Management

• VP of Operations
• Director of Product Management
• Business Process Manager
• Product Owner
• Customer Success Manager
• Solutions Architect

What They Buy

• Cloud infrastructure & hosting services
• AI/ML analytics platforms
• Compliance & case management software
• Enterprise SaaS security tools
• Hotline, whistleblower & reporting solutions
• Data privacy & governance software
• Workflow automation & integration tools

Signals to Watch

• 🧑‍💼 New compliance or risk team hires
• 🔗 Announced partnerships with regulatory bodies
• 🚀 Launch of new case management features
• 💸 Private equity or strategic funding events
• 🛡️ Increased focus on data privacy regulations
• 🗣️ Initiatives around workplace culture & inclusion