bOnline

Overview

UK-based and founded in 2011, this telecommunications company specializes in VoIP phone systems and business broadband services tailored for small businesses, freelancers, startups, and growing enterprises. Serving over 50,000 customers, the company is recognized for high service levels, flexible pricing, and scalable communication solutions.

Awarded as the UK’s top VoIP provider, its suite includes digital phone systems with over 45 features such as HD call quality, mobile and desktop apps, and call recording. Broadband options include fibre and mobile bundles, with a customer-centric approach focused on easy setup, number porting, and transparent pricing.

Basic Information

Contact Details

• Phone: +44 20 3617 9950
• Website: bonline.com
• LinkedIn: linkedin.com/company/bonline-limited

Key Focus Areas & Initiatives

• VoIP phone systems for small businesses
• Business broadband and fibre solutions
• Cloud-based telephony and virtual phone numbers
• Flexible and scalable communications
• Mobile and desktop applications for business calling
• Integrated call management, analytics, and reporting
• Award-winning customer support and easy setup
• Support for work-from-anywhere and remote teams
• No landline required, fully digital infrastructure
• CRM integrations and business process automation

Technologies Used

• Aircall
• Avaya
• Backbone JS Library
• Bing Ads
• Bootstrap Framework
• CloudFlare Hosting
• Cloudinary
• DigitalOcean
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Freshdesk
• Gmail
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Play
• Google Tag Manager
• Highcharts JS Library
• Hotjar
• Hubspot
• Linkedin Marketing Solutions
• Mailchimp Mandrill
• Microsoft Office 365
• Mitel
• Mobile Friendly
• OneTrust
• React
• Ruby On Rails
• Salesforce
• SendInBlue
• Slack
• Stripe
• Tradedoubler
• Trustpilot
• Typekit
• Vimeo
• VueJS
• Webflow
• WordPress.org

Buyer Teams to Target

Engineering & Technology

• CTO
• Lead VoIP Engineer
• Senior Software Developer
• Network Infrastructure Manager
• Technical Support Engineer
• IT Operations Specialist

Sales & Revenue

• Sales Director
• Business Development Manager
• Account Executive
• Channel Sales Lead
• Partnerships Manager
• Inside Sales Representative

Customer Success & Support

• Head of Customer Success
• Customer Support Manager
• Customer Onboarding Specialist
• Technical Support Specialist
• Retention Manager
• Service Delivery Lead

Product & Marketing

• Product Manager
• Marketing Director
• Digital Marketing Manager
• Growth Lead
• Brand Strategist
• UX/UI Designer

What They Buy

• Cloud infrastructure & hosting services
• Telecom hardware & networking equipment
• Contact center & call management software
• CRM and customer engagement platforms
• Digital marketing & advertising tools
• Cybersecurity solutions
• Remote collaboration & productivity software

Signals to Watch

• 📆 Expansion of sales or support teams
• 🚀 Launch of new VoIP or broadband services
• 💰 Announcements of new funding or major partnerships
• 🔗 Integrations with new CRM or SaaS platforms
• 🌐 Updates to their digital infrastructure or website
• 🗣️ Active participation in telecom industry events or webinars