Air Charter Service

Overview

Air Charter Service (ACS) is a global aircraft charter brokerage founded in 1990 by Chris Leach. The company specializes in private jet, commercial/group, and cargo charters, along with additional services such as onboard couriers, holiday packages, and concierge support. With its headquarters in London and 21 offices worldwide, ACS arranges around 23,000 charter flights each year, focusing on personalized service and maintaining a family-oriented culture among its over 500 staff.

ACS offers a range of charter solutions. Its private jet division caters to high-profile clients, including celebrities and executives, while the commercial/group charters serve larger groups like sports teams and film crews. The cargo division manages freight transport for various items, ensuring timely delivery. The company aims to be a comprehensive provider for diverse client needs, emphasizing tailored experiences and peace of mind.

Basic Information

Contact Details

• Phone: +44 20 8335 1020
• Website: aircharterservice.com
• LinkedIn: linkedin.com/company/air-charter-service

Key Focus Areas & Initiatives

• Private jet charter for VIP and business clients
• Commercial/group charter solutions for sports, film, and large events
• Cargo and freight charter including time-critical and outsize logistics
• Onboard courier and emergency response flights
• Luxury travel, concierge, and bespoke packages
• Aircraft management, leasing, and global sourcing
• Medical, humanitarian, and governmental air transportation
• Personalized 24/7 operations support

Technologies Used

• ASP.NET
• AddThis
• Adestra
• Amazon AWS
• Autotask
• Bing Ads
• DocuSign
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Play
• Google Tag Manager
• Hotjar
• Linkedin Marketing Solutions
• MailChimp
• MailChimp SPF
• Microsoft-IIS
• Mobile Friendly
• Outlook
• React
• Remote
• Route 53
• Salesforce
• Slack
• Sophos
• YouTube
• reCAPTCHA

Buyer Teams to Target

Sales & Charter Brokerage

• Charter Sales Manager
• Private Jet Broker
• Cargo Charter Specialist
• Business Development Executive
• Key Account Manager
• Senior Charter Consultant

Operations & Logistics

• Operations Manager
• Flight Coordinator
• Logistics Supervisor
• Ground Operations Specialist
• 24/7 Operations Lead
• Charter Scheduler

Marketing & Client Experience

• Marketing Director
• Digital Marketing Manager
• Client Services Lead
• Luxury Travel Concierge
• Client Relationship Manager
• Events & Partnerships Coordinator

Technology & Innovation

• IT Manager
• Systems Analyst
• CRM Administrator
• Web Application Developer
• Data & Analytics Lead
• Technical Project Manager

What They Buy

• Flight booking, pricing, and scheduling platforms
• Customer relationship management (CRM) solutions
• Cargo tracking and logistics management tools
• Global payment and finance software
• Aircraft maintenance and fleet management systems
• Marketing automation and digital advertising services
• Cybersecurity and data protection solutions

Signals to Watch

• 🧑‍💼 Leadership changes in operations or charter sales teams
• 📆 New job postings for charter consultants, logistics, or IT roles
• 🌍 Expansion into new international markets or offices
• ✈️ Major group or sports event charters announced
• 💻 Tech stack updates or new software integrations
• 🤝 Strategic partnerships with travel or logistics firms