ADA Tech Solutions Pvt Ltd

Overview

ADA Tech Solutions Pvt Ltd is a BPO and customer experience outsourcing company based in Pune, Maharashtra. The company specializes in call center operations, help desk services, lead nurturing, customer support, and admission counseling. It provides comprehensive solutions for both inbound and outbound call center campaigns throughout Maharashtra and India.

The company emphasizes high-quality multilingual services in areas such as telecommunications, sales, and marketing. ADA Tech Solutions focuses on optimizing customer interactions and improving satisfaction through tailored outsourcing solutions. Leveraging advanced technologies like IVR, ACD, and CRM systems, it offers customizable call center packages, 24/7 multilingual support, and technology integration for efficient operations across various sectors including education.

Basic Information

Contact Details

• Phone: +91 95953 39999
• Website: eoutsource.cx
• LinkedIn: linkedin.com/company/adatechsolutions

Key Focus Areas & Initiatives

• BPO and customer experience outsourcing
• Inbound and outbound call center operations
• Help desk services
• Lead nurturing and generation
• Admission counseling support
• Multilingual and multichannel customer support
• CRM and technology integration
• Market research and analytics

Technologies Used

• AI
• Gmail
• Google Apps
• Google Font API
• Google Tag Manager
• Google Workspace
• Mobile Friendly
• WordPress.org

Buyer Teams to Target

Contact Center Operations & Support

• Operations Manager
• Customer Support Lead
• Call Center Supervisor
• Quality Assurance Manager
• Help Desk Lead
• Customer Service Manager

Sales & Business Development

• Sales Director
• Business Development Manager
• Account Executive
• Lead Generation Specialist
• Telesales Manager
• Client Relationship Manager

Marketing & Customer Experience

• Marketing Manager
• Customer Experience Lead
• Campaign Manager
• Retention Specialist
• Brand Communications Manager
• Multichannel Engagement Lead

Technology & Analytics

• IT Manager
• CRM Administrator
• Data Analyst
• Systems Integration Lead
• Process Automation Manager
• Technology Solutions Specialist

What They Buy

• CRM platforms and ticketing systems
• Call center and IVR solutions
• Cloud communication services
• Workforce management tools
• Multilingual translation software
• Business analytics and reporting solutions
• Lead generation and marketing automation tools

Signals to Watch

• 📆 New job postings for call center and support roles
• 🚀 Launch of new BPO or client campaigns
• 🧑‍💻 Adoption of new customer support technologies
• 💰 New funding or revenue growth announcements
• 🤝 Strategic partnerships with tech vendors
• 🗺️ Expansion into additional regions or sectors