VXI Global Solutions | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Company Directory for VXI Global Solutions
VXI Global Solutions
Overview
VXI Global Solutions is a business process outsourcing (BPO) company specializing in customer service, customer experience, and digital solutions. Established in 1998 and headquartered in Los Angeles, California, the organization supports global operations across North America, Asia, Europe, and the Caribbean, serving both business-to-business and business-to-consumer markets. With a robust presence in the United States, Philippines, and China, VXI generates approximately $5.8 billion in annual revenue.
VXI provides a comprehensive suite of services, including omnichannel and multilingual customer support, custom software development, quality assurance testing, customer experience advisory, automation solutions, as well as technical support and sales. Recognized as one of the fastest-growing privately-held business services organizations in its regions, the company enables technology consulting and business services for global brands.
Basic Information
| Industry | outsourcing/offshoring |
|---|---|
| Founded | 1998 |
| Revenue | $5.8 billion |
| Headquarters | 515 S Figueroa St, Suite 600, Los Angeles, California 90071, United States |
| Languages | English |
| Parent Organization | Private Equity |
| Alexa Ranking | 490458 |
Contact Details
- Phone: +1 213-637-1300
- Website: vxi.com
- LinkedIn: linkedin.com/company/vxi-global-solutions-inc
Key Focus Areas & Initiatives
- Customer experience management
- Omnichannel and multilingual customer support
- Product development and custom software solutions
- Quality assurance and testing
- Customer experience advisory and consulting
- Automation solutions for digital transformation
- Technical support and sales
- Talent acquisition and training
- Operational excellence and efficiency
- Customer interaction services and analytics
- BPO and managed services
- Multichannel support platforms
Technologies Used
- Android
- Atlassian Cloud
- Azure Active Directory
- Citrix VDI-in-a-Box
- Deluxe Payroll and HR Solutions
- Dynamics 365 Finance
- Gem
- Google AdWords Conversion
- Google Cloud Platform
- Grafana
- Hubspot
- Kiosked
- Microsoft Active Directory Federation Services
- Microsoft Advanced Group Policy Management
- Microsoft Cognitive Toolkit (Formerly CNTK)
- Microsoft Excel
- Microsoft Exchange
- Microsoft Intune Enterprise Application Management
- Microsoft Office
- Microsoft Office 365
- Microsoft PowerPoint
- Microsoft PowerShell
- Microsoft Windows 10
- Microsoft Windows Server 2012
- Mimecast
- Office365
- OpenTelemetry
- Pardot
- PowerBI Tiles
- Prometheus
- Remote
- SS&C
- Salesforce
- Salesforce CRM Analytics
- Slack
- SolarWinds
- Tableau
- WP Engine
- Windows 11
- Workday
- Workday Absence Management
- Workday HCM
- Workday Time Tracking