User.com by Positive | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Company Directory for User.com by Positive
User.com by Positive
Overview
This is a marketing automation and customer engagement platform based in Warsaw, Poland. It is designed to enhance customer journeys, increase engagement, and drive business growth through a unified data approach and omnichannel tools. The platform serves as a Customer Data Platform (CDP) that aggregates real-time behavioral, CRM, and purchasing data to create comprehensive contact and company profiles.
The platform features a modular suite of tools, including visitor tracking, dynamic segmentation, AI-powered personalization, no-code automations, and analytics. It supports various communication channels such as email, SMS, WhatsApp, and live chat, enabling businesses to engage customers effectively. Catering to a wide range of industries, including e-commerce, SaaS, education, travel, finance, real estate, and healthcare, it provides tailored solutions for each sector. With over 550 active customers, it serves as a reliable partner for businesses looking to streamline their marketing efforts and improve customer experiences.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2016 |
| Revenue | 2.4M |
| Headquarters | Paris, Ile-de-France, France |
| Languages | English, Russian |
| Parent Organization | Positive |
| Alexa Ranking | 55090 |
Contact Details
- Phone: +1 617-489-6595
- Website: user.com
- LinkedIn: linkedin.com/company/user-com
Key Focus Areas & Initiatives
- Inbound marketing
- Email marketing
- Customer service
- Digital marketing
- Online marketing
- Marketing automation
- DMP
- CRM
- Customer intelligence
- CDXP
- Lead generation
- Sales automation
- Live chat
- Lead nurturing
- Customer journey
- Analytics
- CDP
- No-code automations
- Personalization studio
- Customer engagement
- Website personalization
- Behavioral segmentation
- Event-based automation
- Workflow automation
- Segmentation engine
- Multi-channel campaigns
- Customer support tools
- Health care solutions
- Finance
- Retail
- E-commerce
- SaaS
- Education
- Travel
- Real estate
- Healthcare
- GDPR & CCPA compliance
- Omnichannel communication
- Visitor tracking
- A/B testing
- Personalized pop-ups & forms
- Dynamic content personalization
- Customer data platform
- Integration hub
- API
- AI-powered recommendations
- Automated workflows
- Real-time data
- Data security
- Product recommendations
- Journey builder
- Mobile app
- Custom attributes
- Campaign templates
- Customer profiles
- Enterprises
- B2B & B2C
- D2C
- Management consulting services
- Computer & network security
- Hospital & health care
- Health, wellness & fitness
- Marketing personalization
- Cross-channel personalization
- Revenue analytics
- Customer journey mapping
- Behavior tracking
- Sales
- Consumers
- Marketing & advertising
- Consumer engagement
- Consumer products & retail
- Live chat automations
- Visitor tracking
Technologies Used
- AI
- Amazon SES
- Atlassian Cloud
- CloudFlare
- CloudFlare Hosting
- Cloudflare DNS
- Django
- Facebook Custom Audiences
- Facebook Login (Connect)
- Facebook Widget
- Gmail
- Google Analytics
- Google Apps
- Google Font API
- Google Play
- Google Tag Manager
- Linkedin Marketing Solutions
- Mobile Friendly
- Rackspace MailGun
- Salesforce CRM Analytics
- Slack
- USERcycle
- VueJS
- Webflow
- WordPress.org
- YouTube
- iTunes