Trillium Health

Overview

Trillium Health is a Federally Qualified Health Center in Rochester, New York, established in the 1980s as a small HIV/AIDS clinic and rebranded in 2013 to expand its scope of care. The organization remains committed to compassionate, affordable healthcare, striving to reduce health disparities in Greater Rochester, especially among the LGBTQ+ community.

The comprehensive care model includes primary and specialty medicine, on-site pharmacies, pediatric and gynecological services, harm reduction, laboratory services, and outreach programs. Trillium Health operates multiple facilities, emphasizes accessibility with sliding fee discounts, and supports its patients through health education, housing, and food assistance, including a mobile access clinic for community outreach.

Basic Information

Contact Details

• Phone: +1 585-545-7200
• LinkedIn: linkedin.com/company/trillium-health
• Twitter: twitter.com/TrilliumNY
• Facebook: facebook.com/TrilliumHealth

Key Focus Areas & Initiatives

• Behavioral wellness & support
• Primary health care
• Health education & outreach
• LGBTQ affirming care
• Treatment adherence counseling
• On-site pharmacy services
• Care management
• HIV prevention & specialty medical care
• Pediatric and gynecological care
• Hepatitis C & STI testing
• Transgender Center of Excellence
• Medical insurance assistance
• Laboratory services
• Supportive housing & food programs
• Mobile access clinic outreach

Technologies Used

• Amazon Elastic MapReduce (EMR)
• Apache
• Cornerstone HR
• Electron
• Epic
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Maps
• Google Maps (Non Paid Users)
• Google Tag Manager
• Microsoft Office
• Mobile Friendly
• MyChart
• Nginx
• Outlook
• Rackspace MailGun
• RepairShopr
• Semrush
• Typekit
• YouTube
• reCAPTCHA

Buyer Teams to Target

Clinical Operations & Patient Services

• Director of Clinical Operations
• Nurse Manager
• Medical Director
• Patient Services Coordinator
• Lead Physician
• Clinical Supervisor

Information Technology & Health Informatics

• VP of Information Technology
• Health Informatics Manager
• IT Systems Administrator
• Electronic Medical Records Specialist
• Application Support Analyst
• Network Engineer

Community Outreach & Education

• Director of Outreach
• Health Educator
• Community Engagement Coordinator
• LGBTQ+ Program Manager
• Mobile Clinic Operations Lead
• Public Health Specialist

Finance & Administration

• Chief Financial Officer
• Director of Revenue Cycle
• Accounting Manager
• Grants Administrator
• Billing Specialist
• Administrative Supervisor

What They Buy

• Electronic health record (EHR) systems
• Mobile clinic equipment & vans
• Lab testing & diagnostic tools
• Cloud infrastructure & hosting services
• Health insurance processing software
• Community outreach platforms
• Pharmacy management systems

Signals to Watch

• 🚀 Expanding facilities or launching new care programs
• 💰 Receiving new federal grants or funding awards
• 🧑‍💻 Upgrading EHR or health IT systems
• 📢 Increased outreach or public health campaign activity
• 🗺️ Expanding mobile clinic services in the community
• 🫂 Leadership changes in operations or clinical departments