Tetherfi

Overview

Tetherfi is a provider of AI-enabled enterprise communication platforms, focusing on secure digital customer engagement. Operating globally and headquartered in Singapore, the company serves industries such as Banking, Financial Services, and Insurance (BFSI). Their scalable solutions address omnichannel customer experience, employee experience, and remote work, supporting deployments across cloud, on-premise, and hybrid environments.

Tetherfi's offerings include Secure Work-from-Home solutions powered by AI for monitoring remote agents, omnichannel communication platforms for seamless interactions, and Video KYC for secure customer onboarding. The organization prioritizes intelligent automation and real-time assistance, maintaining compliance with stringent data security standards. Recognized for its innovation, Tetherfi was named Singapore's fastest-growing company in 2019 and has earned several awards for its industry-leading solutions.

Basic Information

Contact Details

• Phone: +65 6715 7048
• Website: tetherfi.com
• LinkedIn: linkedin.com/company/tetherfi
• Twitter: twitter.com/tetherfi
• AngelList: angel.co/tetherfi
• Facebook: facebook.com/Tetherfi

Key Focus Areas & Initiatives

• Agent experience
• Customer engagement
• CX
• WebRTC
• Customer experience
• Vision AI
• Contact center
• Secure work from home
• Digital channel convergence
• Edge AI
• Agent console
• AX
• Enterprise software
• Customer service
• Contact centers
• Software
• Information technology
• Mobile computing software products
• Video chat in low bandwidth environments
• Enterprise communication
• Remote agent monitoring
• Regulatory compliance tools
• Hybrid cloud solutions
• Compliance monitoring
• Agent desktop
• Digital transformation
• AI-driven compliance enforcement
• Microservices-based architecture
• Customer experience platform
• Agent productivity tools
• Cloud-native applications
• Multi-channel virtual assistant
• Secure work from home solutions
• Campaign management
• Enterprise communication platform
• Virtual customer engagement
• Video teller machines
• Microservices architecture
• Secure communication
• Hybrid cloud deployment
• Secure remote agent support
• AI-enabled remote workforce
• Secure remote work environment
• Regulatory compliance
• Digital customer experience
• In-app engagement
• Video-based customer verification
• Video interaction solutions
• Multi-experience platform
• Customer experience management
• AI-enabled contact center
• Secure remote work
• Virtual assistant development
• Video kiosks
• Virtual assistants
• SDK/API integration
• Data security
• Remote compliance
• Compliance audit trail
• Cloud integration
• Healthcare
• Remote compliance monitoring
• Low bandwidth video
• AI workflows
• Customer journey analytics
• Compliance automation
• Computer systems design and related services
• Video for contact center
• Multi-channel virtual assist
• Cloud-based contact solutions
• Self-service workflows
• Unified agent console
• Agent desktop customization
• Social media customer care
• Enterprise SaaS solutions
• Containerization
• Multi-experience customer engagement
• Virtual customer service centers
• Omni-channel campaigns
• Multi-channel customer engagement platform
• Digital workplace solutions
• Omnichannel campaign creation
• Financial services
• Customer service automation
• Secure remote access
• Services
• AI-driven customer workflows
• Cloud deployment
• AI-powered automation
• Multi-channel support
• Remote work solutions
• Digital onboarding solutions
• Video KYC
• Digital customer onboarding
• Digital interaction management
• Remote workforce management
• AI-powered call summaries
• Multi-channel communication
• Event streaming
• Security compliance
• Video for banking
• Edge AI for compliance
• Video conferencing
• Customer engagement analytics
• AI-powered chatbots
• Customer support automation
• Multi-channel customer support
• Video KYC onboarding
• Information technology and services
• B2B
• Customer journey tracking
• Integrated communication channels
• Multi-channel campaign management
• Finance
• Enterprises
• Computer software
• Information technology & services
• Computer & network security
• Health care
• Health, wellness & fitness
• Hospital & health care

Technologies Used

• AWS SDK for JavaScript
• CSS
• CloudFlare Hosting
• Delivra
• Google Analytics
• Google Font API
• Google Tag Manager
• HTML Pro
• Javascript
• Microsoft Office 365
• Mobile Friendly
• Outlook
• React
• React Native
• SQL
• Salesforce
• Slack
• VueJS
• WordPress.org
• reCAPTCHA

Affiliated Organizations & Regional Branches