TeleVox Software, Inc. | Company Profile

Company Directory for TeleVox Software, Inc.

TeleVox Software, Inc.

Overview

TeleVox is an Alabama-based patient engagement platform that provides solutions such as patient experience and scheduling for healthcare providers. The company specializes in improving health system efficiency, streamlining operations, and enhancing patient communication and satisfaction through advanced technology, including automated workflows and AI-powered virtual agents.

By offering tools for appointment reminders, self-service experiences, and omnichannel communication, the platform supports healthcare automation, care continuity, and operational excellence. Its technology also helps reduce staff burnout, drives revenue generation, and contributes to better clinical outcomes for both medical practices and their patients.

Basic Information

Founded1992
Revenue25M
Headquarters11808 Miracle Hills Drive, Omaha, NE, United States
Parent OrganizationWest Corporation

Contact Details

Key Focus Areas & Initiatives

  • Patient engagement
  • Digital healthcare
  • Patient relationship management
  • Automated workflows
  • AI-powered virtual agent
  • Appointment reminders
  • Self-service experience
  • Omnichannel communication
  • Patient activation
  • Pre-visit reminders
  • Post-visit follow-up
  • Streamlined operations
  • Revenue generation
  • Healthcare providers
  • Care continuity
  • Communication technology
  • SMS text messaging
  • Patient satisfaction
  • Customer experience
  • Health system efficiency
  • Healthcare automation
  • Operational efficiency
  • Clinical outcomes
  • Staff burnout reduction
  • Patient outreach
  • Telehealth solutions
  • Iris AI technology
  • Healthcare metrics
  • Multi-language capabilities
  • Broadcast messaging
  • Digital care programs
  • EHR integration
  • Practice management
  • Patient communication
  • No-show reduction
  • Digital billing
  • Healthcare innovation
  • Patient self-scheduling
  • Success stories
  • Infographics
  • Healthcare analytics
  • Engagement metrics
  • Reputation management
  • Care reminders
  • Patient feedback
  • COVID logistics
  • Streamlined notifications
  • Medical practice growth

Technologies Used

  • CloudFlare Hosting
  • Cloudflare DNS
  • DoubleClick
  • DoubleClick Conversion
  • Google Dynamic Remarketing
  • Google Tag Manager
  • Hotjar
  • Hubspot
  • Influitive
  • Microsoft Office 365
  • Mobile Friendly
  • Outlook
  • Pantheon
  • Remote
  • WordPress.org
  • YouTube

Affiliated Organizations & Regional Branches