SmartStop Self Storage

Overview

SmartStop Self Storage is a prominent provider of self-storage solutions in North America. Established in 2009 and headquartered in Ladera Ranch, California, it operates as a publicly-traded real estate investment trust (REIT) with facilities across more than 34 U.S. states, Washington, D.C., and Canada, totaling over 35 million rentable square feet.

The company delivers a wide range of storage options to serve personal, business, vehicle, student, and military needs while emphasizing security, convenience, and a hassle-free customer experience. SmartStop is also active in environmental initiatives, community involvement, and self-storage market expansion through acquisitions and redevelopment.

Basic Information

Contact Details

• Phone: +1 855-924-1444
• Website: smartstopselfstorage.com
• LinkedIn: linkedin.com/company/smartstopselfstorage

Key Focus Areas & Initiatives

• Self-storage solutions for personal and business needs
• Vehicle storage (boat, motorcycle, recreational vehicles)
• Storage solutions for students and military personnel
• Climate-controlled units and extended access options
• 24-hour surveillance and advanced security measures
• Online rentals and mobile app integration
• Environmental initiatives and community sponsorships
• Self-storage acquisitions and redevelopment
• Award-winning customer service and support

Technologies Used

• ADP Workforce Now
• AI
• Adobe Media Optimizer
• Amazon AWS
• Barracuda Networks
• Bing Ads
• BugHerd
• Cedexis Radar
• CloudFlare Hosting
• Cloudflare DNS
• Constant Contact
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Analytics
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Play
• Google Search Console
• Google Tag Manager
• Hubspot
• Maropost
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Remote
• Semrush
• Typekit
• Umbraco
• Vimeo
• Visual Website Optimizer
• reCAPTCHA

Buyer Teams to Target

Operations & Facilities Management

• Director of Operations
• Facilities Manager
• Regional Operations Manager
• Site Manager
• Maintenance Supervisor
• Security & Safety Coordinator

Information Technology & Security

• Head of IT
• IT Manager
• Systems Administrator
• Network Security Lead
• Application Support Specialist
• Data Analyst

Marketing & Customer Experience

• VP of Marketing
• Digital Marketing Manager
• Customer Experience Lead
• Brand Manager
• CRM Manager
• Community Engagement Specialist

Finance & Real Estate Development

• Chief Financial Officer
• Real Estate Acquisition Manager
• Financial Analyst
• Head of Capital Projects
• Investment Analyst
• REIT Compliance Officer

What They Buy

• Security systems & surveillance cameras
• Cloud software for bookings and facility management
• Marketing automation and CRM solutions
• Environmental monitoring and access control systems
• Facility maintenance equipment and services
• Digital advertising and analytics tools
• Moving and packing supplies

Signals to Watch

• 📆 Opening of new storage locations or facility expansions
• 🧑‍💼 Hiring of operations or site management staff
• 💡 Announcements of technology partnerships or upgrades
• 🌱 Launch of new environmental or sustainability initiatives
• 🔍 Increased investment in digital marketing campaigns
• 🤝 Acquisition of other self-storage providers