Service Express | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Company Directory for Service Express

Team Bitscale

31 Jan 2026 — 1 min read

Service Express

Overview

Based in Grand Rapids, Michigan, the company has been a leader in third-party, post-warranty maintenance for data center infrastructure since its founding in 1993. Specializing in supporting multivendor servers, storage, and network equipment, it serves over 4,000 mid-to-large organizations globally. Their People-Powered Data Center Solutions® approach centers on delivering outstanding customer experiences and strategic infrastructure support.

Services offered include maintenance and support for data center hardware, hardware system solutions, IT asset recovery, and data center relocation. The organization is recognized for cost savings, fast response times, and extending equipment lifecycles compared to traditional OEM support. It is committed to diversity, equity, and inclusion, holds ISO 27001:2022 and SOC 2 compliance, and, through investment by Warburg Pincus and acquisition of Top Gun Technology, has expanded its mission-critical support capabilities.

Basic Information

Industry	information technology & services
Founded	1993
Revenue	$300M
Headquarters	3855 Sparks Dr SE, Grand Rapids, Michigan, 49546-6143, United States
Languages	English
Parent Organization	Harvest Partners, LP

Contact Details

Phone: +1 800-940-5585
Website: serviceexpress.com
LinkedIn: linkedin.com/company/service-express-inc

Key Focus Areas & Initiatives

Data center maintenance
Third-party data center maintenance
Managed infrastructure services
Data center hardware
IT asset disposition
Hybrid cloud support
IT services & consulting
Support system monitoring tools
Hardware maintenance lifecycle support
Support and monitoring for legacy hardware and equipment
Data center solutions and optimization
Support automation and workflow platforms
Hardware maintenance for EOL/EOSL equipment
Multi-vendor hardware support
IT infrastructure services
Backup and recovery solutions
Infrastructure security
End-of-life and end-of-service-life solutions
Proactive and predictive maintenance
Diversity, equity, and inclusion initiatives
ISO 27001:2022 and SOC 2 compliance

Technologies Used

Amazon SES
Autotask
Drift
IoT
MailChimp SPF
Marketo
Microsoft Office 365
Mimecast
OneTrust
Outlook
Pardot
Remote
Render
Route 53
Salesforce
ServiceNow
Slack
VueJS
WP Engine

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