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ScreenMeet - native remote support in ServiceNow, Salesforce and Tanium. | Company Profile

Company Directory for ScreenMeet - native remote support in ServiceNow, Salesforce and Tanium.

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ScreenMeet - native remote support in ServiceNow, Salesforce and Tanium.

Overview

ScreenMeet is a cloud-native platform that specializes in enterprise-grade remote support solutions. It integrates seamlessly with ServiceNow, Salesforce, and Tanium, allowing for efficient screen sharing, remote control, co-browsing, and voice/video chat. The platform is designed to enhance collaboration without the need for tool-switching or downloads.

The company operates real-time audio, video, and remote support software hosted on Amazon Web Services, ensuring high availability and low latency. It emphasizes security with features like OAuth authentication, SOC 2 Type 2 certification, and AES-256-bit data protection. Offerings include secure device control, real-time collaboration, and asynchronous issue recording. The platform supports a wide range of devices and integrates with various CRM and help desk systems, making it suitable for global enterprises across multiple sectors.

Basic Information

Industry information technology & services
Founded 2016
Revenue 3.1M
Headquarters 50 Fremont Street, San Francisco, California 94105, United States
Languages English
Alexa Ranking 160162

Contact Details

Key Focus Areas & Initiatives

  • Remote support
  • Enterprise security
  • SaaS
  • Screen sharing
  • Co-browsing
  • Voice and video chat
  • ServiceNow, Salesforce, and Tanium integrations
  • IT support automation
  • Session documentation and summaries
  • Compliance and data sovereignty
  • AI-powered support tools
  • Platform-native remote support
  • Knowledge base creation
  • Real-time collaboration
  • Geo-fencing
  • User experience enhancements

Technologies Used

  • AI
  • Adobe Media Optimizer
  • Amazon AWS
  • Amazon SES
  • Android
  • Atlassian Cloud
  • Cedexis Radar
  • Cloudflare DNS
  • DoubleClick
  • DoubleClick Conversion
  • Facebook Login (Connect)
  • Facebook Widget
  • Gmail
  • Google Analytics
  • Google Apps
  • Google Dynamic Remarketing
  • Google Tag Manager
  • Hotjar
  • Hubspot
  • JQuery 1.11.1
  • Leadfeeder
  • Linkedin Login
  • Linkedin Marketing Solutions
  • Linkedin Widget
  • Microsoft Office 365
  • Mobile Friendly
  • React Redux
  • Remote
  • Render
  • Route 53
  • Salesforce
  • Shutterstock
  • Vimeo
  • Vincere
  • VueJS
  • reCAPTCHA

Affiliated Organizations & Regional Branches

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