Satisfi Labs | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Company Directory for Satisfi Labs
Satisfi Labs
Overview
Satisfi Labs is a conversational AI company based in Tampa, Florida, specializing in intelligent chat and voice assistant solutions for the sports, entertainment, and tourism sectors. Founded in 2016, it has established itself as a leader in interactive search and knowledge management technology, serving over 450 clients, including notable organizations such as the New York Mets and Macy's.
Offering an agentic AI platform tailored for destinations and experiences, the company delivers products such as the Answer Engine Platform—which provides real-time answers to customer inquiries through AI-powered assistants—and the Conversational Experience Platform, enhancing customer relationships with integrated marketing and guest experiences. The Knowledge Management Platform also enables virtual assistants to facilitate conversations across a wide spectrum of messaging and voice channels. Backed by strategic investors like Google and Major League Baseball, Satisfi Labs continues to expand its client base and AI capabilities across its industry focus.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2016 |
| Revenue | 8M |
| Headquarters | 802 E Whiting St, Tampa, Florida 33602, United States |
| Languages | English |
Contact Details
- Phone: +1 917-328-2630
- Website: satisfilabs.com
- LinkedIn: linkedin.com/company/satisfi-labs
Key Focus Areas & Initiatives
- intelligent messaging
- customer experience
- customer insights
- customer engagement
- revenue generation
- artificial intelligence
- bot technology
- conversational ai
- knowledge management
- conversational commerce
- natural language processing
- generative ai
- agentic platform
- ai agents
- software development
- ai integration
- data analytics
- live experience technology
- entertainment & recreation
- ticket sales ai
- privacy and security
- higher education
- event management
- accessibility standards
- visitor support ai
- b2c
- ai-powered chatbots
- customer retention
- partner ecosystem
- agent deployment
- entertainment ai
- information technology & services
- real-time support
- ticket commerce
- email marketing
- ai for sports venues
- insights dashboard
- sports ai
- b2b
- e-commerce
- guest engagement
- nlp technology
- marketing automation
- chatbot customization
- gdpr compliance
- agent performance dashboard
- customer support automation
- industry-specific ai
- ticket in-chat sales
- d2c
- sports & venues
- customer data collection
- multi-language ai support
- agent orchestration
- visitor question handling
- llms
- services
- tourism & travel
- multi-language ai
- ai for attractions
- multimedia responses
- computer systems design and related services
- data integration
- ticketing automation
- tourism ai
- agent-based revenue influence
- ai for universities
- agent tuning by industry experts
- education
- non-profit
- education management
- events services
- marketing & advertising
- consumer internet
- consumers
- internet
- saas
- computer software
- enterprise software
- enterprises
- nonprofit organization management
Technologies Used
- AI
- Amazon AWS
- Android
- Atlassian Cloud
- Cloudflare DNS
- Gmail
- Google Apps
- Google Tag Manager
- Gorgias
- Hubspot
- IoT
- Leadfeeder
- Microsoft Office 365
- Mobile Friendly
- Pardot
- Remote
- Render
- Route 53
- Salesforce
- Slack
- StackAdapt
- WP Engine
- YouTube
