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RepairDesk | Company Profile

Company Directory for RepairDesk

Team Bitscale

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RepairDesk

Overview

RepairDesk is a cloud-based software platform designed for repair shop management, catering to cell phone, computer, and other repair businesses. It streamlines operations such as ticketing, point of sale (POS), inventory management, and customer communications. Headquartered in St. Louis, Missouri, it serves independent repair shops worldwide, with a strong presence in the United States, North America, Europe, Asia, and Australia.

The platform offers a unified ecosystem powered by over 40 integrated partners. Key features include a customizable POS system, efficient repair tracking and ticketing, and comprehensive inventory management. Additional functionalities such as invoicing, marketing automation, payment processing, and loyalty programs position it as a leading choice in repair management software for independent store owners. Intelligent automation is a core focus to enhance operational efficiency, and various plans, including an Enterprise tier with advanced features, are offered.

Basic Information

Industry information technology & services
Founded 2015
Revenue 26M
Headquarters 108 West 13th Street, Wilmington, Delaware 19801, United States
Languages English
Alexa Ranking 126032

Contact Details

Key Focus Areas & Initiatives

  • Repair shop management
  • Cloud-based POS system
  • Inventory management
  • Automated ticketing and repair tracking
  • Marketing automation
  • Payment processing solutions
  • Loyalty programs for customers
  • Customizable workflows
  • E-commerce integration
  • Operational efficiency and automation
  • Automated notifications
  • Multi-location support
  • Analytics and reporting
  • Customer engagement tools
  • Repair shop data security

Technologies Used

  • AI
  • Active Campaign
  • Adobe Media Optimizer
  • Bing Ads
  • Cedexis Radar
  • CloudFlare Hosting
  • Cloudflare DNS
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • Gmail
  • Google Analytics
  • Google Apps
  • Google Font API
  • Google Maps
  • Google Maps (Non Paid Users)
  • Google Tag Manager
  • Hotjar
  • Intercom
  • Mobile Friendly
  • New Relic
  • React
  • Segment.io
  • Sendgrid
  • Vimeo
  • Visual Website Optimizer
  • VueJS
  • Webflow
  • WordPress.org
  • YouTube
  • Zoho CRM

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