Plymouth Rock Assurance

Overview

Plymouth Rock Assurance is a regional insurance provider focused on auto, home, and property coverage, primarily serving the Northeast United States. Founded in 1982 by Jim Stone, the company is headquartered in Boston, Massachusetts and is part of the Plymouth Rock Group of Companies, which manages over $1 billion in premiums annually.

The company emphasizes a customer-focused approach, treating policyholders as individuals. Plymouth Rock Assurance partners with local experts to simplify the insurance process and offers its services through neighborhood-based agents. The company has made significant operational improvements, including consolidating its New Jersey facilities to enhance efficiency and support growth.

Basic Information

Contact Details

• Phone: +1 855-993-4470
• Website: plymouthrock.com
• LinkedIn: linkedin.com/company/plymouth-rock-assurance

Key Focus Areas & Initiatives

• Personal auto insurance
• Homeowners insurance
• Commercial auto insurance
• Affordable insurance rates
• Top-ranked customer service
• Road rewards program
• Flood insurance
• Term life insurance
• Door-to-door valet claims
• Guaranteed repair program
• Insurance for seniors and teachers
• Regional insurance services
• Personalized care for policyholders
• Insurance for homes, condos, and renters
• Comprehensive insurance coverage options
• Mobile claims service and app
• Online account and policy management
• Roadside assistance
• Insurance solutions for small businesses
• Customer loyalty and engagement

Technologies Used

• AI
• AMP
• AWS CloudFormation
• AWS SDK for JavaScript
• AWS Trusted Advisor
• Adobe Marketing Cloud
• Amazon CloudWatch
• Amazon EC2
• Amazon EC2 Auto Scaling
• Amazon EKS Anywhere
• Amazon Virtual Private Cloud (Amazon VPC)
• Citrix NetScaler
• Docker
• Express JS Framework
• Gem
• Google AdWords Conversion
• Google Maps
• Google Maps (Non Paid Users)
• Jira
• Kubernetes
• Lambda Cloud
• LinkedIn Learning
• Mend
• Microsoft Excel
• Microsoft Office
• Microsoft Office 365
• Microsoft PowerPoint
• Mobile Friendly
• Omniture (Adobe)
• Pages
• Python
• Rapid7 InsightVM
• Remote
• SQL
• Salesforce
• Salesforce Journey Builder
• Salesforce Marketing Cloud
• Sizmek (MediaMind)
• Slack
• StackAdapt
• Tableau
• Taboola Newsroom
• Tealium
• Terraform
• Visual Website Optimizer
• WP Engine
• WordPress.org
• Xactimate
• dynaTrace

Affiliated Organizations & Regional Branches

• Rider Insurance
• MAPFRE Insurance Company Inc.
• Commerce West Insurance, a MAPFRE Company
• Commerce Insurance