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OmniChat | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Company Directory for OmniChat

Team Bitscale

— 1 min read

OmniChat

Overview

OmniChat is a WhatsApp-based platform that integrates marketing, sales, and customer relationship management using artificial intelligence. It connects various communication channels, including WhatsApp, websites, and social media, to create a unified operation aimed at enhancing customer experiences and boosting sales conversions.

The platform offers several key features. It consolidates conversations into a single interface, prioritizing sales-ready leads through intelligent queuing systems. OmniChat also utilizes AI-powered automation to manage customer demand, including lead qualification and customer service, with minimal team involvement. Additionally, it supports targeted WhatsApp marketing campaigns that can significantly increase conversion rates. The AI Copilot assists sales teams in responding quickly and accurately, while post-sale support automates a large portion of customer inquiries, improving retention and issue resolution.

Basic Information

Industry information technology & services
Founded 2016
Revenue 8.5M
Headquarters 1881 Avenida Joao Gualberto, Curitiba, State of Parana, 80030-001, Brazil
Languages Portuguese

Contact Details

Key Focus Areas & Initiatives

  • WhatsApp-based communication platform
  • AI-powered marketing and sales automation
  • Multi-channel integration for customer support
  • Scalable cloud-based chat solutions
  • Customizable enterprise chatbot development
  • Lead qualification and sales funnel optimization
  • Automated customer service and workflow management
  • Analytics and reporting dashboards
  • Integration with social media and messaging platforms
  • Personalized marketing and campaign management

Technologies Used

  • Bootstrap Framework
  • DoubleClick
  • DoubleClick Conversion
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • GitHub Hosting
  • Gmail
  • GoToWebinar
  • Google Analytics
  • Google Apps
  • Google Dynamic Remarketing
  • Google Font API
  • Google Play
  • Google Tag Manager
  • Hubspot
  • Intercom
  • Linkedin Marketing Solutions
  • Mobile Friendly
  • Nginx
  • Rackspace MailGun
  • Route 53
  • Segment.io
  • Sendgrid
  • WordPress.org
  • YouTube
  • reCAPTCHA

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