Mihup.ai | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Company Directory for Mihup.ai

Team Bitscale

18 Feb 2026 — 1 min read

Mihup.ai

Overview

This organization, founded in 2016 and headquartered in Kolkata, India, operates within the AI technology sector. Specializing in conversational AI and voice intelligence platforms, the company focuses on enhancing contact centers and customer service through innovative solutions that capture not just language but also context and emotion.

Its core offerings include real-time AI assistance, speech analytics, and automated virtual agents to drive contact center efficiency and improve the customer journey. The solutions address agent retention, enable real-time support, and facilitate personalized interactions. Applications span banking, insurance, healthcare, and automotive industries, with services including multilingual voice AI and analytics tools for auditing calls and optimizing conversations.

Basic Information

Industry	information technology & services
Founded	2016
Revenue	14M
Headquarters	Millennium City IT Park, Tower-2, 3A & 3B, 3rd Floor, DN-62, Sector-V, Salt Lake, Kolkata, West Bengal 700091, India

Contact Details

Key Focus Areas & Initiatives

Contextual understanding in conversational AI
Voice assistant solutions for contact centers
Automatic and multilingual speech recognition
Customer journey analytics and automation
AI in logistics and CRM integration
Voice biometrics and speech analytics platform
AI applications in banking, fintech, insurance, healthcare, and automotive industries
Real-time insights and conversation analytics
Call routing automation and escalation detection
Call center efficiency improvements
Emotion detection in calls and call transcription accuracy
Automated compliance checks and issue detection
Multi-channel and multi-language support
Agent assist technology and automated quality assurance
Customer engagement and sentiment analysis

Technologies Used

AI
AWS Trusted Advisor
Android
Bootstrap Framework
CallMiner Eureka
Circle
Cisco ASR 1000
Docker
DoubleClick
Gmail
GoDaddy Hosting
Google Apps
Google Font API
Google Tag Manager
Hotjar
IBM ILOG CPLEX Optimization Studio
IoT
Kubernetes
LangGraph
Langchain
Linkedin Marketing Solutions
Microsoft Azure
Mobile Friendly
Remote
SparkPost
Varnish
WordPress.org

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