Midwest Family Mutual Ins. Co.

Overview

Midwest Family Mutual Insurance Company is a property and casualty insurer established in 1891 and based in Minneapolis, Minnesota. Serving 20 states across the Midwest, Southwest, and Northwest regions, the company has developed a comprehensive portfolio of insurance products for both individual and commercial clients.

The company works exclusively through a strong independent agent network and is recognized for its customer-focused approach, achieving an 87% retention rate among policyholders. Recent direct written premiums exceeded $281 million, with aims to surpass $300 million in the near future.

Basic Information

Contact Details

• Phone: +1 800-225-5636
• Website: midwestfamily.com
• LinkedIn: linkedin.com/company/midwest-family-mutual-ins.-co.

Key Focus Areas & Initiatives

• Personal and commercial insurance policy offerings
• Exclusively marketing through independent agent network
• Tailored insurance solutions for individuals and businesses
• High policyholder retention and service quality
• Expanding coverage across Midwest, Southwest, and Northwest regions
• Development of consolidated portfolio policies

Technologies Used

• Citrix NetScaler
• Dyn Managed DNS
• Google Tag Manager
• Mobile Friendly
• Outlook
• Slack
• Umbraco
• reCAPTCHA

Buyer Teams to Target

Underwriting & Risk Management

• Chief Underwriting Officer
• Risk Manager
• Senior Underwriter
• Claims Analyst
• Director of Policy Administration
• Loss Control Specialist

Information Technology & Security

• IT Director
• Systems Administrator
• Network Security Manager
• Business Analyst
• Application Development Lead
• Infrastructure Engineer

Marketing & Agent Relations

• VP of Marketing
• Marketing Operations Manager
• Digital Marketing Specialist
• Director of Independent Agent Relations
• Channel Development Manager
• Content Strategist

Finance & Accounting

• Chief Financial Officer
• Controller
• Accounts Payable Manager
• Director of Treasury
• Financial Analyst
• Internal Auditor

What They Buy

• Insurance policy administration software
• Claims processing solutions
• Cybersecurity and network protection services
• Cloud hosting & IT infrastructure
• Data analytics and risk assessment platforms
• Agent management and CRM tools
• Compliance and regulatory reporting systems

Signals to Watch

• 🗺️ Expansion into new states or regions
• 🧑‍💻 Adoption of new IT or cloud technologies
• 🫂 Leadership team changes or additions
• 📄 Launch of new insurance products or lines
• 📆 Hiring for underwriting or claims roles
• 🤝 Announced partnerships with agent networks