McMaster-Carr

Overview

McMaster-Carr Supply Co. is a privately held e-commerce distributor of industrial supplies, founded in October 1901 and headquartered in Elmhurst, Illinois. The company offers a vast catalog of over 700,000 products for maintenance, repair, operations, and production needs, with 98% of orders shipping from stock for same- or next-day delivery. It generates around $1.5 billion in annual revenue.

As an industrial supplies merchant wholesaler, the company serves businesses through a comprehensive online catalog, emphasizing convenience and rapid fulfillment. The product range includes fastening and joining materials, raw materials, plumbing supplies, electrical components, and safety equipment, among others. The company focuses on e-commerce efficiency, utilizing automated distribution and app improvements to enhance customer experience, and targets a wide array of industries across the U.S.

Basic Information

Contact Details

• Phone: +1 630-833-0300
• Website: mcmaster.com
• LinkedIn: linkedin.com/company/mcmaster-carr

Key Focus Areas & Initiatives

• Publishing
• Software development
• Inventory management
• Customer service & operations
• Operations management
• Transportation, logistics, supply chain & storage
• Media
• Information technology & services
• Logistics & supply chain

Technologies Used

• Akamai
• Atlassian Cloud
• Backbone JS Library
• Intercom
• Microsoft Office 365
• Mobile Friendly
• Remote
• Vimeo
• Wistia

Affiliated Organizations & Regional Branches

• McMaster University Centre for Continuing Education