Lakeside Software

Overview

Lakeside Software is a privately held company founded in 1997, specializing in IT data intelligence, digital experience monitoring, and workplace analytics for complex IT environments. Headquartered in Bloomfield Hills, Michigan, with additional offices in major U.S. cities and several international locations, it operates globally, providing real-time visibility into end-user experiences across various setups.

The company's flagship product, SysTrack, is a proactive IT platform that offers comprehensive endpoint observability and analytics. It gathers real-time data to optimize user interactions, manage hardware performance, and monitor application resource consumption. SysTrack supports desktop transformations and provides AI-driven insights, helping IT teams enhance productivity and reduce costs. The company serves nearly 500 customers, including major banks and healthcare institutions, and is recognized as a leader in digital employee experience by industry analysts.

Basic Information

Contact Details

• Phone: +1 248-686-1700
• Website: lakesidesoftware.com
• LinkedIn: linkedin.com/company/lakeside-software
• Twitter: twitter.com/lakesidesoft
• Facebook: facebook.com/lakesidesoftware

Key Focus Areas & Initiatives

• Big data for end user computing
• VDI assessment
• Modeling
• Migration
• Planning
• Business intelligence for IT
• End user experience optimization
• Infrastructure monitoring
• Management
• End user quality scoring
• Systems management
• Monitoring
• Workspace analytics
• Endpoint management
• Digital experience monitoring
• Event analysis
• Correlation
• Desktop transformation
• IT asset optimization
• Employee experience
• ITSM monitoring
• Software development
• AI-enabled IT analytics
• Automated incident detection
• Endpoint data-driven insights
• Data collection automation
• IT automation tools
• Generative AI for IT support
• Business intelligence
• Endpoint security automation
• Automated endpoint management
• IT resource allocation
• Endpoint health sensors
• Endpoint monitoring automation
• Healthcare
• AI in enterprise IT
• Enterprise data analytics
• IT infrastructure management
• AI-based IT incident prevention
• AI-driven insights
• IT support automation
• IT troubleshooting automation
• Automated root cause analysis
• AI in digital employee experience
• IT operational efficiency
• Endpoint performance optimization
• Manufacturing
• IT performance dashboards
• IT incident prevention
• Endpoint data collection AI
• Endpoint performance sensors
• IT decision support
• Services
• IT support workflows
• Generative AI
• Real-time data
• IT performance insights
• Endpoint monitoring
• IT management platform
• IT infrastructure automation
• IT analytics
• IT transformation
• AI-enhanced IT management
• SysTrack platform
• Data analytics
• Endpoint intelligence
• Information technology
• IT performance monitoring
• IT support solutions
• IT operations automation
• B2B
• IT operations analytics
• AI-driven IT transformation
• IT asset management
• AI-driven IT diagnostics
• Machine learning
• Digital employee experience
• Digital transformation
• AI-driven IT decision support
• Enterprise IT visibility
• AI in IT
• IT management software
• IT monitoring platform
• IT asset tracking
• Endpoint automation platform
• IT resource optimization
• Predictive analytics
• IT infrastructure optimization
• IT troubleshooting
• Endpoint security
• IT incident resolution
• IT management dashboards
• Endpoint health monitoring
• Endpoint automation solutions
• Computer systems design and related services
• Financial services
• AI/ML in IT
• Endpoint data analytics
• IT incident management
• Predictive maintenance in IT
• IT resource management
• Endpoint health automation
• Endpoint management tools
• Endpoint sensors automation
• IT cost management
• Automated IT troubleshooting
• IT troubleshooting tools
• Help desk automation
• IT compliance monitoring
• AI-powered root cause analysis
• AI-powered IT support
• Endpoint performance analytics
• Data-driven decision making
• IT incident response
• IT cost reduction
• IT observability
• Root cause analysis
• IT automation
• Automated IT asset management
• IT operations management
• IT support tools
• Digital workplace management
• Endpoint support support
• IT asset lifecycle
• IT support analytics
• Proactive IT management
• Endpoint data analytics platform
• IT cost savings tools
• IT performance management
• AI-powered IT troubleshooting
• Employee productivity
• IT resource planning
• IT cost savings
• IT resource optimization AI
• Endpoint sensors
• IT cost optimization
• Automated IT support workflows
• IT performance analytics
• IT infrastructure visibility
• IT asset optimization tools
• Endpoint data collection
• Automations in IT
• IT management
• Data visibility
• Real-time data collection
• IT operations support
• Proactive IT service
• Multi-platform support
• VDI management
• Hardware optimization
• Software license optimization
• Automated issue resolution
• Self-service IT
• IoT integration
• Cloud infrastructure monitoring
• User sentiment analysis
• Software utilization tracking
• IT data integration
• Performance metrics
• IT governance
• Device compliance monitoring
• System performance monitoring
• Endpoint compliance
• IT workflow automation
• User experience optimization
• IT efficiency
• Reporting analytics
• Service desk efficiency
• Data quality
• Peak performance monitoring
• Legacy systems support
• IT strategy alignment
• Software metrics analysis
• Budget management
• Finance
• Analytics
• Health care
• Health, wellness & fitness
• Hospital & health care
• Mechanical or industrial engineering
• Artificial intelligence
• Enterprise software
• Enterprises
• Computer software

Technologies Used

• AI
• Amazon SES
• Atlassian Cloud
• Drupal
• Greenhouse.io
• Marketo
• Microsoft Office 365
• Outlook
• Pantheon
• Salesforce
• Zendesk