Knowtion Health

Overview

Knowtion Health is a prominent healthcare revenue cycle management company based in the United States. It specializes in resolving denied and complex third-party payer claims, recovering low balance accounts, and defending against payer audits for hospitals and health systems. The company manages over $4.5 billion in outstanding balance accounts annually across more than 550 hospitals nationwide.

Founded as a technology-enabled service provider, it employs experienced advocates, machine-learning automation, and clinical expertise to enhance revenue recovery and optimize accounts receivable. Its services include claim denial handling, small-balance account recovery, audit defense, and patient engagement to ensure fair outcomes. The organization emphasizes compliance and has received accolades, including placements on the Inc. 5000 list and recognition from Black Book Research for excellence in revenue cycle management.

Basic Information

Contact Details

• Phone: +1 866-954-4350
• Website: knowtionhealth.com
• LinkedIn: linkedin.com/company/knowtionhealth

Key Focus Areas & Initiatives

• Revenue cycle management for hospitals and health systems
• Denial management and recovery
• Low balance account recovery
• Audit defense against payer challenges
• Independent dispute resolution (IDR) and No Surprises Act compliance
• Automation of claims workflows using AI and machine learning
• Patient engagement and advocacy

Technologies Used

• AWS Transfer for SFTP
• Google Tag Manager
• Hubspot
• Interqual
• Microsoft Teams
• Mobile Friendly
• Outlook
• Salesforce
• Slack
• Zendesk

Buyer Teams to Target

Revenue Cycle & Finance

• Vice President, Revenue Cycle
• Director of Finance
• Revenue Integrity Manager
• Accounts Receivable Manager
• Denials Management Lead
• Director of Payer Relations

Operations & Process Improvement

• Chief Operating Officer
• Director of Operations
• Process Improvement Manager
• Business Analyst, RCM
• Claims Resolution Supervisor
• Audit Defense Coordinator

Technology & Data Analytics

• Chief Information Officer
• Director of Healthcare Analytics
• Automation Engineer
• Healthcare Data Scientist
• Product Manager, Claims Solutions
• IT Systems Administrator

Compliance & Legal

• Compliance Officer
• Director of Regulatory Affairs
• Legal Counsel, Health Care
• Audit & Privacy Manager
• Risk Management Analyst
• Contracts Administrator

What They Buy

• Revenue cycle management software
• Claims denial management platforms
• Cloud infrastructure & hosting services
• Data analytics and reporting solutions
• Workflow automation tools
• Patient engagement technologies
• Regulatory compliance and audit solutions

Signals to Watch

• 🧑‍💻 Implementation of new claims automation technology
• 📆 New job postings for RCM and data analytics roles
• 🚀 Launch of expanded hospital client partnerships
• 🫂 Leadership changes in revenue cycle or compliance teams
• 💰 Acquisition, funding, or major merger activity
• 📊 Increased focus on compliance due to regulatory changes