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KM2 Solutions | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Company Directory for KM2 Solutions

Team Bitscale

— 1 min read

KM2 Solutions

Overview

KM2 Solutions is a prominent nearshore business process outsourcing (BPO) provider, specializing in bilingual customer service and back-office solutions across the Caribbean and Latin America. Founded in 2014 and headquartered in Boca Raton, Florida, the company has over two decades of experience in the outsourcing industry. The organization operates contact centers in various locations, including Saint Lucia, Grenada, the Dominican Republic, Barbados, Colombia, and Honduras, serving a diverse clientele from small businesses to Fortune 100 companies.

Offering a comprehensive range of services such as customer care, sales and marketing, back-office processing, technical support, claims management, appointment setting, loan origination, and data analytics, KM2 Solutions is dedicated to high compliance and security standards, including PCI DSS compliance and SOC 2 audits. Their focus on innovation includes the utilization of AI-powered tools to enhance efficiency and customer experience. The company emphasizes employee welfare and community engagement through its KM² Cares corporate social responsibility initiative.

Basic Information

Industry outsourcing/offshoring
Founded 2014
Revenue 6.7M
Headquarters 2255 Glades Road, Suite 324A, Office #117, Boca Raton, Florida 33431, United States
Languages English

Contact Details

Key Focus Areas & Initiatives

  • Financial services
  • Analytics
  • Accounts receivable management
  • Healthcare
  • Appointment setting
  • Back office services
  • Travel hospitality
  • Collections
  • Backoffice
  • Telecommunications sales & support
  • Automotive
  • Chat service
  • Auto finance
  • Ecommerce
  • Receivables management
  • Customer care
  • Retail
  • Utilities
  • Media circulation management
  • Insurance
  • Cable wireless
  • Consumer packaged goods
  • Sales marketing
  • Technology
  • Outsourcing & offshoring consulting
  • Information technology & services
  • Health care
  • Health, wellness & fitness
  • Hospital & health care
  • E-commerce
  • Consumer internet
  • Consumers
  • Internet
  • Outsourcing/offshoring

Technologies Used

  • AI
  • Apache
  • DoubleClick
  • DoubleClick Conversion
  • Google Dynamic Remarketing
  • Google Font API
  • Google Tag Manager
  • Microsoft Office 365
  • Microsoft Power BI
  • Mobile Friendly
  • Outlook
  • Remote
  • Slack
  • WordPress.org
  • YouTube
  • reCAPTCHA

Affiliated Organizations & Regional Branches

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