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Kinettix | Company Profile

Company Directory for Kinettix

Team Bitscale

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Kinettix

Overview

Kinettix is a global leader in IT field services, specializing in dispatching technicians and managing break/fix issues for U.S.-based enterprises and managed service providers. The company focuses on delivering reliable and cost-effective solutions, ensuring projects are completed on time and within budget. Their core services include project management, technician scheduling, and coordination, all supported by a proprietary platform called Dispatch1.

With a global service center in Cebu, Philippines, and an operations center in the U.S. Midwest, Kinettix provides 24/7 support across different time zones. Their approach simplifies multi-site and enterprise-level IT deployments, offering transparency and efficiency in field services management. They serve a diverse client base across various sectors, handling all aspects of IT field service management except the actual technical work performed onsite.

Basic Information

Industry information technology & services, telecommunications
Founded 2016
Revenue $24.4M
Headquarters 11279 Cornell Park Dr, Cincinnati, Ohio 45242-1844, United States

Contact Details

Key Focus Areas & Initiatives

  • Global IT field services
  • IT field services platform management, setup, and support
  • Telecommunications and retail technology deployments
  • Project management and technician scheduling
  • Break/fix dispatch and platform (Dispatch1)
  • Multisite and multi-country project execution
  • Enterprise IT support and managed services
  • Cloud-based management and real-time project visibility
  • Technician staffing and global field technician network
  • Multi-language and 24/7 global support
  • Audio/video services and digital signage
  • Vendor management and vendor-agnostic solutions
  • Regional risk mitigation and compliance
  • Warehousing, distribution centers, and logistics
  • Multinational support and global partnerships

Technologies Used

  • Android
  • Bing Ads
  • CallRail
  • DoubleClick
  • DoubleClick Conversion
  • Facebook Login (Connect)
  • Facebook Widget
  • Google AdSense
  • Google AdWords Conversion
  • Google Analytics
  • Google Dynamic Remarketing
  • Google Tag Manager
  • Hotjar
  • Hubspot
  • Linkedin Login
  • Linkedin Widget
  • Microsoft Office 365
  • Mobile Friendly
  • Outlook
  • Remote
  • Vimeo

Affiliated Organizations & Regional Branches

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