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JustAnswer | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Company Directory for JustAnswer

Team Bitscale

— 1 min read

JustAnswer

Overview

JustAnswer is the world's largest expert-on-demand platform, founded in 2003 by CEO Andy Kurtzig. It connects consumers with verified experts across over 150 categories for immediate online advice, available 24/7. The platform was inspired by the need for quick health consultations and has since become a leader in the gig economy, providing access to professional help in areas such as health, legal, finance, tech, veterinary, and more.

The service operates as an online paid question-and-answer marketplace, allowing users to consult with vetted experts through text, chat, or other digital means. It emphasizes quick insights and leverages AI tools to enhance efficiency and user experience. With a global presence, JustAnswer serves customers in many countries and focuses on human-AI collaboration to deliver high-quality services while adapting to regulatory challenges in various fields.

Basic Information

Industry information technology & services
Founded 2003
Revenue $100M
Headquarters 440 N Barranca Ave, #7508, Covina, California 91723, United States
Languages English, German, Spanish, Japanese
Alexa Ranking 6561

Contact Details

Key Focus Areas & Initiatives

  • Expert marketplace across 150+ categories
  • AI-driven customer routing
  • Instant expert answers
  • Legal, medical, and professional advice
  • Global online expert network
  • Real-time matching and fast response times
  • Scalable online advice service
  • Employee and customer engagement programs
  • Multilingual and multicurrency platform
  • On-demand consultations
  • B2C and D2C customer service
  • High-volume transaction platform
  • Human-AI collaboration

Technologies Used

  • ADP
  • AI
  • ANGEL LMS
  • ActiveProspect
  • Android
  • Atlassian Confluence
  • Backbone JS Library
  • Bob
  • C#
  • ChatGPT
  • CloudFlare
  • CloudFlare CDN
  • CloudFlare Hosting
  • Databricks
  • Docker
  • Drupal
  • Gemini
  • GoDaddy Hosting
  • Google Analytics
  • Google Cloud Machine Learning Engine
  • Javascript
  • Jira
  • Kubernetes
  • Lattice
  • LinkedIn Recruiter
  • MailChimp SPF
  • Microsoft Excel
  • Microsoft SQL Server Reporting Services
  • Microsoft.NET Core 3.1
  • Outlook
  • PowerBI Tiles
  • Python
  • RackSpace DNS
  • React
  • React Redux
  • Redux
  • Remote
  • SQL
  • SQL Server 2019
  • Twilio
  • TypeScript
  • Zendesk

Affiliated Organizations & Regional Branches

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