Hero Health | Company Profile

Company Directory for Hero Health

Hero Health

Overview

A UK-based digital health technology company focused on improving communication within NHS primary care. Founded in 2018, it has quickly expanded to support hundreds of NHS sites by early 2024. The company provides integrated digital tools that enhance communication between clinicians, administrators, and patients, aiming to streamline patient navigation without impacting doctor supply or NHS funding.

The platform allows NHS GP practices to send secure communications to patients via SMS or email, including appointment invitations and questionnaires. It also supports bulk messaging to entire patient cohorts, reducing the need for phone calls and improving engagement tracking. Key features include online appointment booking, pre-appointment reminders, and a configurable "digital front door" for care navigation and access to services. These solutions help increase practice capacity and improve patient interactions within existing NHS systems.

Basic Information

Industryhospital & health care
Founded2017
Revenue4M
Headquarters256 Banbury Road, Oxford, England, OX2 7DE, United Kingdom

Contact Details

Key Focus Areas & Initiatives

  • Medical
  • Health
  • Software
  • Primary care
  • NHS
  • Healthtech
  • Customizable triage pathways
  • Patient communication
  • Triage platform
  • Secure messaging
  • Online consultations
  • Healthcare
  • Services
  • Data security
  • Offices of physicians
  • Multi-participant video calls
  • Integrated analytics
  • Cross-organizational booking
  • B2B
  • Proxy submission
  • EMIS Web integration
  • Patient engagement
  • Remote patient monitoring
  • NHS compliance
  • Batch messaging
  • Automated reminders
  • Appointment booking
  • Care navigation
  • Self-booking links
  • Online questionnaires
  • Government
  • Digital front door
  • Information technology & services
  • Health, wellness & fitness
  • Computer & network security

Technologies Used

  • AI
  • Amazon AWS
  • Data Analytics
  • Google Tag Manager
  • Hotjar
  • Intercom
  • MailChimp SPF
  • Microsoft Office 365
  • Mobile Friendly
  • Outlook
  • Remote
  • Render
  • Sendgrid
  • reCAPTCHA