GXS Bank

Overview

GXS Bank is a digital-only bank in Singapore, established in 2020 by Grab Holdings and Singtel. With its launch in August 2022, the bank secured one of Singapore's coveted digital full bank licenses and set out to bring greater financial inclusion to Southeast Asia. Its focus is on serving everyday consumers, gig workers, micro-businesses, and SMEs through an entirely digital experience.

The bank provides a suite of app-based products, such as the GXS Savings Account, FlexiLoan, and FlexiCard, all designed for simplicity with features like instant cashback, no branches, and fee-free transactions. Plans are underway to further expand offerings for SMEs and wholesale banking clients. GXS is known for its commitment to consumer-centric innovation within the retail banking sector.

Basic Information

Contact Details

• Phone: +65 800 866 6685
• Website: gxs.com.sg
• LinkedIn: linkedin.com/company/gxsbank

Key Focus Areas & Initiatives

• Digital banking and seamless customer experience
• Financial inclusion for underserved communities
• Savings products with daily interest
• Flexible, app-based personal loans
• Cashback and rewards programs
• Digital onboarding and instant approval
• Business banking services for SMEs
• Innovation in app security and data protection

Technologies Used

• AI
• AWS Analytics
• Amazon SES
• Amazon Web Services (AWS)
• Ansible
• Atlassian Cloud
• Azure Analysis Services
• Bing Ads
• Cloudflare DNS
• Docker
• DoubleClick Floodlight
• Excel4Apps
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• Google
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Cloud Platform
• Google Font API
• Google Play
• Google Sheets
• Google Tag Manager
• Jira
• Kotlin
• Kubernetes
• Linkedin Marketing Solutions
• Microsoft Office 365
• Microsoft PowerPoint
• Mobile Friendly
• Oracle BlueKai Data Management Platform
• Remote
• Route 53
• SQL
• SWIFT
• Salesforce
• Tableau
• Teads
• Terraform
• The Trade Desk
• Turn
• Webflow
• Workday
• Workday Recruit
• Yahoo Ad Manager Plus
• Yahoo Analytics
• YouTube

Buyer Teams to Target

Product & Digital Banking

• Head of Digital Product
• Product Manager, Digital Banking
• UX/UI Designer
• Digital Banking Lead
• Mobile App Product Owner
• Innovation Manager

Engineering & Technology

• Chief Technology Officer
• Head of Engineering
• DevOps Lead
• Cloud Architect
• Lead Software Engineer
• Security & Compliance Officer

Operations & Risk Management

• Chief Operating Officer
• Head of Operations
• Risk & Compliance Manager
• Business Continuity Lead
• Payments Operations Manager
• Process Improvement Lead

Marketing & Customer Experience

• Chief Marketing Officer
• Head of Customer Experience
• Growth Marketing Lead
• Loyalty Program Manager
• CRM Manager
• Community Engagement Lead

What They Buy

• Cloud infrastructure & platform services
• Core banking software solutions
• App security & fraud detection tools
• Data analytics & business intelligence platforms
• Customer onboarding & KYC compliance systems
• Digital marketing automation platforms
• Payment processing & money movement APIs

Signals to Watch

• 🚀 Launch of new banking products or features
• 💼 Expansion into SME or wholesale services
• 📱 Major updates to mobile banking app
• 🔒 Investments in cybersecurity or data protection
• 🔄 Partnerships or integrations with fintechs
• 📆 New hiring for product or engineering teams