Global Knowledge

Overview

Founded in 1995 and based in Cary, North Carolina, this organization is a prominent provider of IT and technology skills training. Serving enterprises, government agencies, and technology professionals worldwide, it delivers training to over 200,000 tech professionals each year, supported by a global workforce of more than 1,500 employees.

Offering more than 3,000 unique IT courses and guaranteeing over 5,000 classes annually, its courses are available in classrooms, online, and virtual instructor-led formats. Operating in over 100 countries through 15 international offices and partnerships, it delivers training in areas such as application development, cybersecurity, cloud computing, and project management. The organization is also an authorized training partner for leading technology vendors including Amazon Web Services, Cisco, and Microsoft.

Basic Information

Contact Details

• Phone: +1 866-825-8555
• Website: globalknowledge.com
• LinkedIn: linkedin.com/company/global-knowledge

Key Focus Areas & Initiatives

• IT and technology skills training
• Cybersecurity certification and skills development
• Cloud computing and cloud certification programs
• Project management and professional development courses
• Customized workforce upskilling solutions
• Vendor-authorized training for AWS, Microsoft, Cisco, and more
• Virtual instructor-led and blended learning formats
• Training course catalog for enterprise clients

Technologies Used

• AI
• ASP.NET
• AddThis
• Amadesa
• Amazon SES
• Bing Ads
• Bootstrap Framework
• CSC Corporate Domains
• CrazyEgg
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• DreamHost SSL
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gettyimages
• Google AdSense
• Google Analytics
• Google Dynamic Remarketing
• Google Tag Manager
• Hotjar
• Linkedin Marketing Solutions
• Marketo
• Microsoft Application Insights
• Microsoft Azure Hosting
• Microsoft Office 365
• Microsoft-IIS
• Mobile Friendly
• Multilingual
• New Relic
• Open AdStream (Appnexus)
• Outlook
• Pardot
• Salesforce
• Salesforce Live Agent
• Slack
• Twitter Advertising
• Umbraco
• Vimeo
• Visual Website Optimizer
• Wistia
• Wowanalytics
• YouTube
• reCAPTCHA

Buyer Teams to Target

Learning & Development

• Director of Learning & Development
• Corporate Training Manager
• Instructional Design Lead
• Workforce Development Coordinator
• Training Program Manager
• Organizational Development Specialist

Information Technology

• Chief Information Officer (CIO)
• IT Operations Manager
• Network Security Manager
• IT Project Manager
• DevOps Lead
• Cloud Solutions Architect

Human Resources & Talent

• Head of Talent Development
• HR Business Partner
• Talent Acquisition Manager
• Employee Engagement Specialist
• HR Technology Manager
• Campus Outreach Coordinator

Enterprise Sales & Partnerships

• VP of Business Development
• Enterprise Account Executive
• Strategic Partnerships Manager
• Sales Operations Director
• Channel Sales Manager
• Global Partner Manager

What They Buy

• Learning management systems (LMS)
• Virtual classroom and webinar platforms
• Enterprise cloud hosting and storage
• Cybersecurity and compliance tools
• Video content creation and editing software
• Marketing automation and CRM platforms
• Analytics and reporting solutions for training outcomes

Signals to Watch

• 📆 New large contracts or enterprise training agreements announced
• 🧑‍💻 Expansion of online course offerings or new technology certifications
• 🏢 Opening of new global offices or regional training centers
• 🤝 Strategic partnerships with technology vendors
• 🫂 Recent leadership changes in learning or IT departments
• 🚀 Launch of new product lines or digital learning solutions