F. H. Cann & Associates, Inc. | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Company Directory for F. H. Cann & Associates, Inc.

F. H. Cann & Associates, Inc.

Overview

F.H. Cann & Associates, Inc. (FHC) is a certified Woman-Owned Business based in North Andover, Massachusetts. Established in 1999, FHC specializes in contact center services, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. The company generates around $21 million in annual revenue and has earned an A+ rating from the Better Business Bureau (BBB).

FHC is recognized for its commitment to ethical practices and has been accredited by the BBB since 2017. The company has received accolades for its rapid growth, including recognition on the Inc. 5000 list for two consecutive years. FHC emphasizes compliance and utilizes advanced technology to deliver high-quality customer care across various industries, including higher education, government, financial services, healthcare, telecommunications, and utilities.

Basic Information

Industry Financial services
Founded 1999
Revenue $21M
Headquarters 1600 Osgood St, North Andover, MA 01845, United States
Languages English

Contact Details

Key Focus Areas & Initiatives

  • Collections
  • Default aversion
  • Rehabilitation
  • Consolidation
  • Administrative wage garnishment
  • Accounts receivable management
  • Contact center
  • Financial recovery
  • Loan servicing
  • Business process outsourcing solutions
  • Call center
  • Government contracting
  • Customer care
  • Data security
  • Employee engagement
  • Compliance and security
  • Customer service
  • Technology integration
  • Industry vertical support
  • Financial institutions
  • Certified woman-owned business
  • Employee staff development
  • State-of-the-art reporting tools
  • Revenue recovery strategies
  • Woman-owned business
  • Multi-channel communication
  • Industry-specific compliance
  • Customer experience
  • Employee training
  • On-shore contact centers
  • Holistic customer engagement
  • Quality control processes
  • B2B
  • Community development initiatives
  • Telecom
  • Community programs
  • Partnership with sports foundations
  • Industry-specific solutions
  • Customer service outsourcing
  • Call center management
  • Multi-lingual staff
  • Utilities
  • Community outreach programs
  • Contact center solutions
  • Healthcare
  • Digital transformation
  • Holistic approach
  • Community outreach
  • Client customization
  • Business process outsourcing
  • Community involvement
  • Performance metrics
  • BPO services
  • Telephone call centers
  • Community support initiatives
  • Regulatory compliance
  • Government
  • State-of-the-art technology
  • Education
  • Industry support
  • Woman owned
  • Certified
  • Community involvement
  • Technology driven
  • Compliance
  • Multi channel
  • On shore
  • Computer & network security
  • Information technology & services
  • Health care
  • Health, wellness & fitness
  • Hospital & health care
  • Facilities services

Technologies Used

  • AI
  • Android
  • Microsoft Office 365
  • Outlook
  • Remote
  • Route 53
  • Slack
  • WP Engine
  • Zendesk
  • accessiBe

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