Esurance

Overview

Esurance is a digital-first insurance company founded in 1999, recognized as a pioneer in online car insurance sales. Operating in 43 states, it focuses on making insurance simple, affordable, and efficient through technology and mobile applications. Backed by Allstate, the organization leverages nearly 90 years of industry experience to enhance customer service and streamline processes.

Esurance offers a range of products including car, homeowners, renters, and motorcycle insurance. Their car insurance features the DriveSense® mobile app, which provides discounts based on driving habits. The company emphasizes customer-centric innovation, providing quick quotes, easy claims processing, and digital policy management. It also actively works to combat insurance fraud, partnering with law enforcement to protect customers' premiums.

Basic Information

Contact Details

• Phone: +1 800-378-7262
• Website: esurance.com
• LinkedIn: linkedin.com/company/esurance

Key Focus Areas & Initiatives

• Homeowners insurance
• Auto insurance
• Renters insurance
• Motorcycle insurance
• Property & casualty lines
• Online quote system
• Direct-to-consumer digital services
• Photo-based claims and claim process automation
• AI property inspection and damage assessment
• Customer-centric innovation
• Mobile app for insurance policy management
• DriveSense® app for telematics-based discounts
• Insurance fraud detection and prevention
• Digital policy updates and claims tracking
• Partnerships with law enforcement to protect premiums

Technologies Used

• Akamai DNS
• Amazon SES
• Bluekai
• Brightroll
• DoubleClick
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Maps
• Google Maps (Non Paid Users)
• Google Play
• Google Tag Manager
• HeapAnalytics
• Hotjar
• MailChimp SPF
• Microsoft Office 365
• Mobile Friendly
• Outlook
• SOASTA
• Sendgrid
• Signal by BrightTag
• Slack
• Yotpo
• YouTube
• iTunes

Affiliated Organizations & Regional Branches

• Allstate