Edeeste

Overview

EDEESTE (Empresa Distribuidora de Electricidad del Este, S.A.) is an electricity distribution and commercialization company serving the eastern sector of Santo Domingo, Dominican Republic. The organization is dedicated to delivering reliable electricity supply and customer support through modern infrastructure, including a Virtual Contact Center and a data center. It strives to minimize outages with a comprehensive maintenance program for electrical networks and provides customers with 24/7 tools for service verification and payments.

The company offers a wide range of customer-oriented services via digital, phone, and in-person channels. Customers can consult and pay their electricity bills using a secure online platform, WhatsApp, or in-person at offices. Additional services include checking circuit and supply status, requesting new contracts, and accessing detailed billing information. EDEESTE maintains a stable supply while supporting clients with maintenance programs and virtual office solutions.

Basic Information

Contact Details

• Phone: +1 809-788-2373
• Website: edeeste.com.do
• LinkedIn: linkedin.com/company/edeeste

Key Focus Areas & Initiatives

• Electrical safety
• Online billing
• Energy saving campaigns
• Electric utility
• Customer service
• Customer engagement programs
• Power grid
• Sustainability
• Renewable energy
• Electricity network
• Fault detection systems
• Fraud detection
• Smart meters
• Power outage management
• Electricity infrastructure
• B2C and B2B services
• Circuit expansion
• Loss reduction programs
• Energy sustainability
• Power supply
• Network reliability improvements
• Energy sector regulation
• Distribution network
• Grid maintenance
• Power quality
• Energy services
• Power system automation
• Smart metering solutions
• Demand response
• Utilities
• Community energy projects
• Electric power generation
• Electricity distribution
• Smart grid
• Energy monitoring
• Technical loss management
• Load management
• Energy conservation
• Grid expansion projects
• Grid modernization
• Customer portal
• Energy management
• Energy efficiency
• Distribution network normalization
• Environmental initiatives
• Clean energy & technology

Technologies Used

• Bootstrap Framework
• Facebook Login (Connect)
• Facebook Widget
• Google Analytics
• Google Font API
• Google Tag Manager
• Gusto
• MailChimp
• Microsoft Azure Hosting
• Microsoft Office 365
• Mobile Friendly
• Outlook
• WordPress.org
• reCAPTCHA

Affiliated Organizations & Regional Branches