eClerx

Overview

eClerx Services Limited is a global provider of productized services, business process management, automation, analytics, and knowledge process outsourcing. Founded in 2000 in Mumbai, India, by Wharton graduates Anjan Malik and PD Mundhra, the company has grown to employ over 20,000 people across various delivery centers worldwide, including locations in the US, Europe, and Asia. It is publicly listed on the Bombay Stock Exchange and the National Stock Exchange of India.

The company specializes in technology-enabled solutions that help enterprises adapt to change. Its core services include business process outsourcing, data analytics, and customer management. eClerx supports a diverse range of sectors, including financial services, retail, telecommunications, and e-commerce. With a strong market presence, it serves over 50 Fortune 500 companies and continues to invest in AI and automation to drive growth and profitability in the outsourcing market.

Basic Information

Contact Details

• Phone: +1 212-551-4150
• Website: eclerx.com
• LinkedIn: linkedin.com/company/eclerx

Key Focus Areas & Initiatives

• Financial services
• Digital services
• Cable
• Telecom
• Web analytics
• Social media
• Ecommerce operations
• CRM
• Master data management
• Digital analytics
• Data analytics
• Knowledge process outsourcing
• IT services & IT consulting
• Enterprise software solutions
• Digital analytics platforms
• Global delivery centers
• Client support
• Automation services
• B2B
• Computer systems design and related services
• Operational efficiency
• Automation
• Client-centric approach
• Data management
• Retail
• Trade support
• Media & entertainment
• Business transformation initiatives
• Automation platforms
• Analytics platforms
• Service delivery models
• Travel
• Technology platforms
• Industry recognition
• Customer experience
• ISO 27001
• BPO
• Business process management
• Enterprise software
• Media
• Information technology and services
• Risk management
• Technology
• Global delivery model
• Growth strategy
• Digital transformation services
• Digital analytics tools
• Process optimization
• Industry certifications
• Telecommunications
• Operational efficiency tools
• Outsourcing solutions
• Technology innovation
• Customer experience management
• Financial services outsourcing
• Service delivery model
• IT consulting
• Digital marketing
• Customer experience solutions
• Technology integration
• Risk management solutions
• CMMI Level 3
• Industry expertise
• Digital transformation
• E-commerce
• Business process outsourcing
• Multinational clients
• Global operations
• Consulting
• Industry verticals
• Manufacturing
• Cost reduction strategies
• Data analytics tools
• Cost reduction
• Automation in financial services
• Client engagement strategies
• Client relationship management
• Client support services
• Client engagement
• Industry awards
• Client base
• Services
• Technology consulting
• Business transformation
• Travel & leisure
• Trade support services
• Market expansion
• Digital solutions
• Customer operations
• Financial markets
• Robust automation
• Robotic process automation
• Data-driven insights
• Smart automation
• Client-centric solutions
• Engagement models
• Advisory services
• Strategic outsourcing
• Quality assurance
• Data privacy
• Corporate governance
• Sustainability initiatives
• Environmental responsibility
• Social responsibility
• Governance practices
• Diversity and inclusion
• Employee engagement
• Training and development
• Performance optimization
• Innovative solutions
• Legacy system management
• Client relationships
• Cost efficiency
• Internal control systems
• Analytical services
• BPM consulting
• Automation integration
• Financial services support
• Media and entertainment
• Retail solutions
• Travel and leisure services
• Automated workflows
• Customer retention strategies
• AI-driven solutions
• Corporate social responsibility
• Cross-industry applications
• Business agility
• Finance
• Distribution
• Consumer products & retail
• Transportation & logistics
• Energy & utilities
• Construction & real estate
• Consumer internet
• Consumers
• Internet
• Sales
• Enterprises
• Computer software
• Management consulting
• Marketing & advertising
• Mechanical or industrial engineering
• Training & development

Technologies Used

• .NET
• ACL
• AI
• ANGEL LMS
• ARKit
• ASP.NET
• AWS Application Load Balancer
• AWS DeepComposer
• AWS Mobile SDK
• AWS SDK for JavaScript
• AWS Trusted Advisor
• Adobe Acrobat Pro
• Adobe Analytics
• Adobe Campaign
• Adobe Creative Suite
• Adobe Customer Journey Analytics
• Adobe Experience Cloud
• Adobe Photoshop
• Adobe Target
• Airflow
• Akamai CDN Solutions
• AlertSite by Smartbear
• Alteryx
• Amazon Managed Workflows for Apache Airflow (MWAA)
• Amazon Web Services (AWS)
• Amplitude
• Anaplan
• Android Studio
• Angular
• Apache JMeter
• Apache Kafka
• Apache Spark
• Apache Subversion (SVN) Server on Ubuntu 18.04 LTS
• Apple macOS
• Automation Anywhere
• Azure AD P2
• Azure Data Factory
• Azure Data Lake Storage
• Azure Databricks
• Azure Devops
• Azure Event Hubs
• Azure Functions
• Azure Key Vault
• Azure Log Analytics
• Azure Logic Apps
• Azure Monitor
• Azure SQL
• Azure Service Bus
• Azure VPN Gateway
• Azure Virtual Machines
• BASE
• Blazor
• Bloomberg Professional Services
• Bluekai
• Bootstrap
• Bottomline Payments and Cash Management
• Braze
• C#
• CAT
• CLEAR
• CSS
• CallMiner Eureka
• Canon Printers
• Canva
• Celonis
• Charles Proxy
• Ciena
• Cisco DWDM
• Cisco Secure Firewall Management Center
• Cisco Unified Intelligence Center
• Citrix
• Coupa
• DNS Made Easy
• Dash
• Databricks
• Datapipe
• Delivra
• Delta Lake
• Docker
• DotNetNuke
• Dynamics 365 Customer Insights
• Elite Software HVAC Solution
• Ensighten
• Entity Framework Core
• Frame
• Fusion ERP Analytics
• Gem
• Git
• GitHub
• GitHub Actions
• Google
• Google AdWords Conversion
• Google Cloud Platform
• Google Data Studio
• Gradle
• Groovy
• HTML Pro
• HTML5 Maker
• Hubspot
• IBM Cognos Analytics
• IBM ILOG CPLEX Optimization Studio
• IBM SPSS Modeler
• Impact Radius
• Infragistics SharePlus Enterprise
• Intel SGX (Software Guard Extensions)
• JAWS Inspect
• JAX
• JUnit
• Javascript
• Jenkins
• Jira
• Jira Service Desk
• Kodak Alaris
• Kubernetes
• LEAP
• Langchain
• LeanIX Enterprise Architecture Management
• Liquid
• LlamaIndex
• Looker
• ManageEngine OpManager
• Material UI
• Micro
• Micro Focus LoadRunner
• Micro Focus Universal CMDB
• Microsoft Active Directory Federation Services
• Microsoft Advanced Group Policy Management
• Microsoft Application Insights
• Microsoft Azure
• Microsoft Azure Monitor
• Microsoft Distributed File System (DFS)
• Microsoft Dynamics 365 Marketing
• Microsoft Entity Framework
• Microsoft Excel
• Microsoft Exchange Online
• Microsoft Exchange Server 2003
• Microsoft Fabric
• Microsoft Hyper-V Server
• Microsoft Intune Enterprise Application Management
• Microsoft Office
• Microsoft OneDrive for Business
• Microsoft PowerPoint
• Microsoft SQL Server Reporting Services
• Microsoft Teams
• Microsoft Windows 10
• Microsoft Windows Defender Antivirus
• Microsoft Windows Server 2012
• Microsoft Windows Server 2016
• Microsoft Windows Server 2019
• Microsoft Windows Server 2022
• Microsoft Word
• Microsoft-IIS
• Microsoft.NET Core 3.1
• Mode
• MongoDB
• MySQL
• NTENT
• Neo4j Graph Data Science
• NetSuite
• Nokia 7750
• Office365
• OneTrust Tech Risk & Compliance
• OpenID
• Oracle Analytics Cloud
• Oracle E Business Suite
• Oracle General Ledger
• Oracle Reports
• Oracle XML DB
• Outlook
• PHP
• PL/SQL
• Playwright
• PostgreSQL
• Postman
• Postpresso
• Power Query
• PowerBI Tiles
• PySpark
• PyTorch
• Python
• REST
• React
• React Router
• Red Hat JBoss Enterprise SOA Platform
• Redux
• Route 53
• SAM
• SAP
• SAP Accounts Payable and Receivable
• SAP Ariba Platform
• SQL
• SS&C
• Sage Fixed Assets
• Salesforce
• Salesforce CRM Analytics
• Salesforce Marketing Cloud
• Selenium
• Selenium WebDriver
• ServiceNow
• SharePoint
• Shareworks by Morgan Stanley
• Sigma
• Slack
• Snowflake
• Spark
• Spark SQL
• Spring
• Spring Boot
• Sqlalchemy
• Swagger UI
• Switch Concepts
• SysTools VBA Password Recovery
• Tableau
• Taleo Applicant Tracking Systems (ATS)
• TensorFlow
• Testng
• Tor
• UPS
• Uipath
• VisiStat
• Visio
• Vonage
• VueJS
• WSUS
• Wacom Tablet
• WebCollage
• Wider Planet
• Wordpress
• Workday Launch
• Workfront
• Xcode
• Zoho CRM
• ebs
• iManage
• jQuery
• pandas

Affiliated Organizations & Regional Branches

• Personiv
• CLX Europe an eClerx Company