Dolphin Discovery

Overview

Dolphin Discovery is a prominent marine mammal interaction company, part of The Dolphin Company, with operations in 24-31 dolphin habitats and parks across 8 countries on 3 continents. With over 30 years of experience, it offers immersive experiences with dolphins, sea lions, and manatees, focusing on animal welfare, conservation, and education.

Serving more than 10 million guests annually, Dolphin Discovery is recognized for its responsible practices, certifications, and awards in the field of marine mammal care. Its programs include swimming with marine mammals, all-inclusive tours, conservation initiatives, and educational offerings across locations in Mexico, the US, Caribbean, Italy, and Argentina.

Basic Information

Contact Details

• Phone: +52 866 393 5158
• Website: dolphindiscovery.com
• LinkedIn: linkedin.com/company/dolphin-discovery

Key Focus Areas & Initiatives

• Marine mammal care and welfare
• Interactive dolphin and marine species experiences
• Animal husbandry certifications and training
• Marine conservation programs and education
• Rescue and rehabilitation of marine species
• All-inclusive tours and nature park activities
• Marine mammal breeding and health programs
• Aquarium and habitat design for marine species
• Improving dolphin care standards and awards

Technologies Used

• ASP.NET
• Active Campaign
• Bootstrap Framework
• CrazyEgg
• DoubleClick
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• FareHarbor
• Gmail
• Google Apps
• Google Tag Manager
• Gusto
• LivePerson Monitor
• Microsoft-IIS
• Mobile Friendly
• Multilingual
• PayPal Credit
• Slack
• Trustwave Seal
• YouTube

Buyer Teams to Target

Operations & Park Management

• Director of Park Operations
• General Manager
• Operations Manager
• Logistics Coordinator
• Facilities Manager
• Guest Services Manager

Marine Animal Care & Conservation

• Director of Animal Welfare
• Lead Marine Biologist
• Conservation Program Manager
• Veterinary Services Manager
• Animal Husbandry Supervisor
• Education & Outreach Coordinator

Sales & Guest Experiences

• Head of Guest Experience
• Sales Manager
• Ticketing Supervisor
• Tour Reservation Specialist
• B2C Sales Representative
• Group Sales Coordinator

Marketing & Digital Strategy

• Director of Marketing
• Digital Marketing Manager
• Brand Partnerships Lead
• CRM Specialist
• Social Media Manager
• Content Marketing Specialist

What They Buy

• Wildlife nutrition and veterinary supplies
• Booking and reservation management software
• Customer relationship management (CRM) tools
• Digital marketing and analytics platforms
• Staff scheduling and HR management systems
• Guest engagement and survey solutions
• Financial and payment processing services

Signals to Watch

• 📆 Major new park locations or expansion announcements
• 🫂 Leadership transitions in operations or animal care divisions
• 🚀 Launch of new animal programs or interactive guest experiences
• 💰 Investments in technology or facility upgrades
• 📰 Press releases about conservation partnerships or awards
• 🌐 Website or online booking enhancements noticed