Dealer-FX | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Company Directory for Dealer-FX

Dealer-FX

Overview

Dealer-FX is a Canadian software company based in Markham, Ontario, specializing in service operations software solutions for automotive original equipment manufacturers (OEMs) and their dealerships. Its mission is to enhance customer experience, retention, and operational efficiency within the automotive service sector. In 2021, the company was acquired by Snap-on Incorporated, integrating its platform with Snap-on's tools and analytics used in over 50,000 dealerships globally.

The flagship ONE Solution suite provides integrated software tools facilitating seamless transitions from sales to service. Key features include online scheduling, appointment management, DMS integration, and dashboards for advisors and technicians. Dealer-FX serves OEMs such as Stellantis, General Motors, Toyota, and Hyundai, supporting dealerships in improving service lane operations and customer relationship management. The company continues to innovate and enhance its offerings post-acquisition.

Basic Information

Industryinformation technology & services
Founded2007
Revenue37M
Headquarters150 Commerce Valley Dr W, 900, Markham, Ontario L3T 7Z3, Canada
LanguagesEnglish
Parent OrganizationSnap-on
Alexa Ranking43408

Contact Details

Key Focus Areas & Initiatives

  • Service appointment management
  • Electronic inspection
  • Online service scheduler
  • Service scheduling
  • Digital multipoint inspection (MPI)
  • Customer experience and retention
  • Technician productivity tools
  • Service director and advisor dashboards
  • Email marketing
  • Automotive maintenance software
  • Service lane technology
  • Workflow customization
  • DMS integration
  • Parts inventory integration and management
  • Vehicle service management
  • Repair order management and automation
  • OEM partnerships and integrations
  • Customer relationship management (CRM)
  • Digital marketing and marketing integration
  • Contactless payments and payment solutions

Technologies Used

  • AI
  • Amazon AWS
  • Bootstrap Framework
  • CloudFlare Hosting
  • DoubleClick
  • DoubleClick Conversion
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • Gmail
  • Google Analytics
  • Google Apps
  • Google Dynamic Remarketing
  • Google Font API
  • Google Maps
  • Google Maps (Non Paid Users)
  • Google Plus
  • Google Tag Manager
  • Hubspot
  • Linkedin Marketing Solutions
  • Lucky Orange
  • MailChimp SPF
  • Marketo
  • Media Temple SSL
  • Microsoft Excel
  • Microsoft Office 365
  • Microsoft-IIS
  • Mobile Friendly
  • New Relic
  • Outlook
  • Remote
  • Route 53
  • SalesLoft
  • Salesforce CRM Analytics
  • Slack
  • Wider Planet
  • WordPress.org
  • Zendesk
  • Zoomdata
  • iCIMS
  • reCAPTCHA

Affiliated Organizations & Regional Branches

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