CPF Board

Overview

The Central Provident Fund Board is a statutory board under Singapore's Ministry of Manpower. It administers the Central Provident Fund, a mandatory social security savings scheme established in 1955. The CPF aims to provide financial security for Singapore Citizens and Permanent Residents through retirement, healthcare, housing, and other related needs.

The CPF operates as a defined-contribution scheme where both employers and employees contribute a percentage of wages into various accounts. These accounts include the Ordinary Account, Special Account, MediSave Account, and Retirement Account. The Board serves approximately 4 million members and focuses on enabling secure retirements, healthcare financing, and home ownership. It emphasizes professional growth, teamwork, and inclusivity with a leadership team comprising a CEO and various Deputy CEOs overseeing different services.

Basic Information

Contact Details

• Phone: +65 1800 277 1188
• Website: cpf.gov.sg
• LinkedIn: linkedin.com/company/cpf-board

Key Focus Areas & Initiatives

• Public service digital innovation
• Public sector customer engagement
• Online financial tools
• Digital self-service
• Member services
• Public sector digital service delivery
• Public sector digital platform
• CPF scheme
• Public sector IT
• Digital customer service
• Technology adoption
• Digital services
• Property purchase
• Healthcare support system
• Social security
• Public administration
• Public sector digital engagement
• Member engagement tools
• Government and public sector
• Singapore social security
• Medical expenses
• Public service
• Retirement planning
• CRM system
• Medical expense planning
• CPF contribution management
• Government social security services
• Health insurance
• Public sector digital member portal
• Investment management
• CPF Life
• Medical insurance
• Public sector digital member management
• Online banking
• Retirement savings
• Digital member services
• Public digital infrastructure
• Healthcare financing
• Retirement income management
• Employee contributions
• Public sector IT systems
• Public sector technology
• Customer support tools
• Social security scheme
• Retirement income
• Online account management
• Public organization
• Housing support scheme
• Customer engagement
• Digital member portal
• CPF scheme management
• Home ownership
• Digital transformation
• Public sector digitalization tools
• Government digital initiatives
• Public sector
• Housing support
• Knowledge management
• Financial services
• Government digital services
• Digital customer experience
• Financial planning
• Medisave
• CRM for social security
• Lifelong retirement income
• Public service digital tools
• Property purchase support
• Financial technology
• Public sector online services
• Knowledge management in public sector
• Employer contributions
• CPF schemes
• Healthcare support
• Public sector digital transformation
• Account management
• Financial security
• Singapore government
• Retirement payouts
• Home financing
• Lifelong savings
• Asset management
• Public sector digital customer support
• Government agency
• Social security system
• Public sector digital customer experience
• Social welfare
• CPF contributions
• Public sector innovation
• Digital platform
• Self-service platform
• CPF accounts
• Public sector CRM
• Lifelong income
• Customer service
• Social security organization
• Public service delivery
• Central provident fund
• Pension system
• Monthly payouts
• Members dashboard
• Government support
• Retirement withdrawals
• Housing loans
• Self-employed contributions
• Voluntary housing refunds
• Contribution history
• Investment opportunities
• Child accounts
• Educational resources
• Financial literacy
• Using CPF for housing
• Long-term care insurance
• Pension funds
• Interest rates
• Cash top-ups
• Office of the public trustee
• Annuity payouts
• Silver Support Scheme
• Workfare Income Supplement
• Medishield Life
• Eldershield
• Health coverage
• Retirement top-ups
• Funds withdrawal
• Financial assistance schemes
• House ownership
• Financial security in retirement
• Contribution rates
• Special accounts
• Ordinary accounts
• Medisave usage
• Withdrawal options
• Investment schemes
• B2B
• Healthcare
• Finance
• Enterprise software
• Enterprises
• Computer software
• Information technology & services
• Finance technology
• Health care
• Health, wellness & fitness
• Hospital & health care

Technologies Used

• AI
• AWS Analytics
• AWS SDK for JavaScript
• Adobe Marketing Cloud
• Akamai DNS
• Amazon SES
• Azure Analysis Services
• CSS
• CallMiner Eureka
• Canva
• FigJam
• Figma
• FlipHTML5
• Instagram
• Javascript
• LangGraph
• LinkedIn Ads
• Markdown
• Microsoft Office 365
• Omniture (Adobe)
• Outlook
• React
• Salesforce Live Agent
• TikTok
• TypeScript
• n8n

Affiliated Organizations & Regional Branches