CommandLink

Overview

CommandLink is a technology company based in Bothell, Washington, that specializes in unified software-defined network and communication infrastructure solutions for enterprises. The company offers a comprehensive SaaS platform that integrates network connectivity, security, and communications management into one cohesive system.

Their core services include SD-WAN for optimizing application performance, internet access management, and bandwidth management. They deliver solutions such as SD-Security, Managed Detection and Response, Secure Access Service Edge, Unified Communications as a Service, and Contact Center as a Service, alongside IT Service Management and professional consulting and deployment services. Focusing on enterprise and mid-market customers, CommandLink ensures high availability, integrated support, and efficient management of critical IT infrastructure through a team of certified engineers.

Basic Information

Contact Details

• Phone: +1 855-270-5465
• Website: commandlink.com
• LinkedIn: linkedin.com/company/commandlink
• Twitter: twitter.com/commandlink

Key Focus Areas & Initiatives

• sdwan
• ucaas
• ccaas
• managed security
• saas
• bandwidth
• private wans
• it service management
• engineer pod support
• sase
• network aggregation
• internet aggregation
• customer experience
• software development
• global enterprise networking
• proactive monitoring
• managed services
• cloud connectivity
• network resilience
• hybrid cloud support
• digital transformation support
• threat hunting and incident response
• security (xdr, mdr, ndr, sase, ztna)
• api integrations
• business continuity planning
• risk management
• proactive security monitoring
• support workflows customization
• unified communications (ucaas)
• multi-vendor management
• support for remote and hybrid work
• unified saas platform
• support automation
• support for large enterprises
• automated ticketing and alerting
• information technology and services
• cost reduction strategies
• mssp
• multi-cloud management
• support for hybrid cloud environments
• operational efficiency
• global connectivity
• support for distributed enterprises
• network management
• partner ecosystem
• customer-centric support
• cloud computing
• support for distributed workforces
• digital transformation
• business continuity
• telecommunications
• network performance optimization
• construction
• consulting
• security certifications
• global network management
• sd-wan
• network security
• global enterprise support
• security solutions
• manufacturing
• support automation workflows
• support workflows
• cybersecurity
• contact center solutions
• support for multi-location businesses
• vendor sprawl reduction
• custom support workflows
• real-time analytics
• itsm
• remote access support
• threat detection
• cloud-based network management
• vendor consolidation
• network performance analytics
• analytics
• automation workflows
• support for remote access
• support for multi-cloud environments
• scalable infrastructure
• enterprise security certifications
• cloud security
• high uptime guarantees
• geo-redundant network
• contact center
• computer systems design and related services
• security compliance management
• cybersecurity solutions
• b2b
• automation
• compliance certifications
• services
• multi-vendor isp management
• vendor sprawl elimination
• mdr security
• managed firewall
• xdr
• network monitoring
• cloud network
• isp management
• remote access
• 24/7 soc
• dedicated pod support
• proactive alerts
• custom workflows
• unified platform
• on-site smart hands
• deployment solutions
• service management
• ticketing system
• real-time reporting
• omnichannel support
• advanced analytics
• multilayer security
• data-driven decisions
• client success programs
• customer satisfaction
• collaboration tools
• streamlined operations
• integrated ticketing
• ai automation
• resource planning
• vendor management
• high availability
• data compliance
• custom integration
• network performance
• service level agreements
• performance metrics
• customer experience enhancement
• virtualized solutions
• contracual sla management
• time-saving automation
• healthcare
• finance
• distribution
• transportation & logistics
• energy & utilities
• computer software
• information technology & services
• enterprise software
• enterprises
• mechanical or industrial engineering
• health care
• health, wellness & fitness
• hospital & health care
• financial services

Technologies Used

• AI
• Apache Kafka
• Avaya
• Azure Service Bus
• Bootstrap Framework
• Chargebee
• Cisco Aggregation Services Routers
• Cisco Secure Firewall Management Center
• Cisco VPN
• Cisco VoIP
• CloudFlare Hosting
• Cloudflare DNS
• Conversant (ValueClick)
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Freshservice
• Google Font API
• Google Maps
• Google Tag Manager
• Jira
• Linkedin Marketing Solutions
• Microsoft Excel
• Microsoft Office 365
• Microsoft Windows Server 2012
• Mobile Friendly
• NATS
• NetSuite
• Outlook
• PHP
• QuickBooks
• RabbitMQ
• Remote
• ServiceNow
• Slack
• Stripe
• Typekit
• VMware SD-WAN
• Versa Networks
• Vonage
• WordPress.org
• YouTube
• Zuora

Affiliated Organizations & Regional Branches