Celink

Overview

Celink is the largest independent subservicer focused exclusively on reverse mortgage servicing in the United States. Founded in 1969 and based in Lansing, Michigan, the company operates in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. With over 20 years of experience, the company manages a significant number of reverse mortgage loans for private lenders, banks, credit unions, and investors.

Specializing in reverse mortgage subservicing, Celink handles all aspects of servicing, including non-default servicing and repair administration. The team services a variety of products, including HUD Home Equity Conversion Mortgages (HECM), proprietary reverse mortgage products, and Fannie Mae’s Home Keeper loans. Utilizing its proprietary platform, ReverseServ Elite, it ensures compliance and portfolio performance while integrating AI and machine learning solutions to enhance servicing processes. The company is recognized for its commitment to innovation, risk management, and customer satisfaction, making it a trusted partner in the reverse mortgage industry.

Basic Information

Contact Details

• Phone: +1 866-654-0020
• Website: celink.com
• LinkedIn: linkedin.com/company/celink

Key Focus Areas & Initiatives

• reverse mortgage subservicing
• compliance solutions
• mortgage banking
• servicing platform
• consulting
• services
• foreclosure avoidance
• technology platform
• government
• private label servicing
• client growth support
• reverseserv elite
• portfolio reporting
• customer experience
• compliance
• reverse mortgage servicing
• risk mitigation
• loan portfolio management
• mortgage subservicing
• b2b
• other activities related to credit intermediation
• loan management
• moody's rating sq2
• risk management
• regulatory compliance
• loss mitigation
• portfolio performance
• financial services
• mortgage portfolio insights
• regulatory expertise
• finance

Technologies Used

• AI
• Amazon AWS
• Mailchimp Mandrill
• Microsoft Office 365
• Mimecast
• NetSuite
• Outlook
• Postmark
• Remote
• Route 53