Care.com

Overview

As the largest online marketplace connecting families with caregivers, this company has facilitated services like child care, senior care, pet care, tutoring, housekeeping, and special needs care since its launch in 2007. The platform is utilized by more than 45 million families and caregivers across over 20 countries, spanning the US, UK, Canada, and Germany.

Offering a versatile resource for both consumers and enterprises, the platform enables families to search, book, and manage care with options for premium and basic memberships. Employer-sponsored benefits, such as Care@Work with backup care solutions, support employees, and the platform accommodates both part-time and full-time care needs for a wide range of users.

Basic Information

Contact Details

• Phone: +1 781-642-5900
• Website: care.com
• LinkedIn: linkedin.com/company/caredotcom

Key Focus Areas & Initiatives

• Online caregiver and family care marketplace
• Enterprise care solutions and employer-sponsored benefits
• Background checks and care provider screening
• Backup care and on-demand booking services
• Global care network expansion
• Special needs, senior, pet, and child care services
• Care safety monitoring and verification tools

Technologies Used

• .NET
• AWS Analytics
• AWS Cloud Development Kit
• AWS Cloud Development Kit (AWS CDK)
• AWS EventBridge
• AWS Lambda
• AWS SDK for JavaScript
• AWS Step Functions
• AWS Systems Manager
• AWS Trusted Advisor
• Ahrefs
• Akamai
• Akamai Connected Cloud (formerly Linode)
• Akamai DNS
• Amazon Connect
• Amazon DynamoDB
• Amazon EventBridge
• Amazon Managed Streaming for Apache Kafka (Amazon MSK)
• Apache Kafka
• Atlassian Cloud
• Azure Linux Virtual Machines
• Botify
• CSS
• ChatGPT
• Elasticsearch
• Express
• Figma
• FlipHTML5
• GRPC
• GitHub
• Google
• Google AlloyDB for PostgreSQL
• Google Analytics 4 (GA4)
• Google Search Console
• GraphQL
• HTCondor 8.9.9 on Amazon Linux 2
• Hubspot
• Istio
• J2EE
• Java EE
• Javascript
• Jest
• Kubernetes
• Lexity
• Looker
• Microsoft Office 365
• Microsoft Windows Server 2012
• OneTrust
• OpenTelemetry
• Pagely
• PagerDuty
• PostgreSQL
• React
• React Native
• React Redux
• Redux
• Remote
• Salesforce
• Salesforce Live Agent
• Salesforce Service Cloud
• Screaming Frog
• Selenium
• Semrush
• SignalFX
• Sizmek (MediaMind)
• Slack
• SparkPost
• Splunk
• Spring Boot
• Stripe
• Tableau
• The Trade Desk
• TypeScript
• WP Engine
• go+

Buyer Teams to Target

Product Development & Engineering

• VP of Engineering
• Director of Product Management
• Head of Data Science
• Lead Software Engineer
• Principal Architect
• DevOps Manager

Operations & Care Services

• Senior Director of Operations
• Head of Care Services
• Marketplace Operations Manager
• Client Services Director
• Quality Assurance Lead
• Compliance Manager

Marketing & Customer Acquisition

• Chief Marketing Officer
• VP of Growth Marketing
• Director of Brand
• Head of Digital Marketing
• Social Media Manager
• Content Strategy Lead

Human Resources & Talent

• Chief People Officer
• Director of Talent Acquisition
• HR Business Partner
• Employee Experience Lead
• Benefits Manager
• Learning & Development Manager

What They Buy

• Cloud infrastructure & hosting services
• Background check and verification platforms
• Collaboration & communication tools
• Analytics & business intelligence software
• Customer relationship management (CRM) solutions
• Digital marketing and advertising tools
• Employee benefits management platforms

Signals to Watch

• 🚀 Launch of new care service verticals or features
• 📆 Increased hiring for product, engineering, or operations
• 🧑‍💼 Executive leadership changes or board additions
• 🤝 New partnerships with large employers or organizations
• 🌐 Expansion into new international markets
• 💸 Significant investment in digital or marketing initiatives